BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Greenhouse
Score 8.9 out of 10
N/A
Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.
I think if you're a small organization and you're trying to get out of paper, this is a really good first step to doing that. I've heard from other people that are in larger organizations where they have thousands of employees that there may be better platforms, but for smaller organization it's awesome.
Greenhouse merges very well with most of the Job Board we use such as Indeed, Linkedin Recruiter and others. It makes it easy to import date from these job boards onto the system. However, more can be done when it comes to bulk candidate import, I think there should be a feature that allows us to adding bulk candidates at a go.
BambooHR® allows you to preview as a user in a specific access level. This is VERY helpful for providing instructions to employees or double checking that information is secure.
BambooHR® customer support is unmatched. Any time I have a question, I can quickly get an answer as well as additional resources.
Employees are able to easily find their information without coming to HR for questions. This cuts down on the questions coming into HR departments, big and small.
Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday.
Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL.
Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now.
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
BambooHR® is helpful, but I still handle some tasks manually due to missing features relevant to my needs. Certain processes require additional functionality, limiting full automation. While it streamlines HR operations, gaps in usability mean I must supplement workflows with manual efforts to ensure efficiency and meet specific business demands.
The overall interface is very easy to understand and it is capable. There are a lot of very useful functionalities that help in productivity as simple as tags for the coordinators to manage their day to day tasks. The continuous improvements greenhouse brings to the users are really impressive. We use quite a few integrations with it and they help the job even hassle free.
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
The support can be slow as they are a US based company and therefore we often have to wait for them to be online before we can speak to somebody and they are not particularly responsive to emails. The service itself has always been helpful and in most cases, the issue was resolved.
I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
I needed a system that was easy to use from an admin level as well as employee level. We run a pretty simple operation as we do not have shift diffs or multiple approval levels. Some of the systems reviewed were too much for us and, as a result, too expensive. BambooHR® fit our needs and budget accordingly.
A lot of new features and Recruiter friendly Interface is what made us to choose Greenhouse over any other competition in Market. Cost is another factor as Greenhouse is available at a very competitive price in Market. This is an overall package for all your recruitment, Engagement and reporting needs.
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
HR team members have been saved thousands of hours over the 3.5 years we've had BambooHR®. It saved me personally several hours a day once BambooHR® was set up. Specifically, onboarding, offboarding, and a formal Hiring system are the major time savers.
Employee Information is much easier to access and is all centralized. Employees are empowered to update their information when applicable, and we have designed custom access levels for different positions and managers to ensure every individual is seeing the appropriate types of information about employees.
We saved significant money by switching from Lattice to BambooHR®'s Performance Management solution. This solution is less advanced, but the simplicity meets our needs perfectly fine, and it even saves time for managers and employees by BambooHR®'s standard questions, carefully designed to get to the heart of performance and improvement.
