BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Brightmine
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
Brightmine (formerly XpertHR) is a global provider of people data, analytics and insight. Brightmine is a division of LexisNexis Data Services, within RELX®, a global provider of information-based analytics and decision tools. RELX serves customers in 180+ countries with 35,000+ employees.
I think if you're a small organization and you're trying to get out of paper, this is a really good first step to doing that. I've heard from other people that are in larger organizations where they have thousands of employees that there may be better platforms, but for smaller organization it's awesome.
When troubleshooting and needing state specific compliance, I have been able to quickly access and validate data to make informed decisions. For example, when working with a multi-state population of employees, I have repeatedly used Brightmine to review state specific laws at employment separations. When working on employee handbook updates, I have been able to utilize Brightmine to review current policy requirements as well as use as a starting point for drafting policy updates. It has been a very great tool - very turnkey.
Recruiting- communications are easy for both the internal team and candidates
Onboarding- the onboarding tasks are great. I love being able to attach documents as well as delay sending out tasks
Communication- the employee community is a great tool to keep our communications clean and organized. I love that we now have insight as to who has viewed the comms
BambooHR® has moved their offerings to a tiered package approach that groups features together at different tier and price levels. To gain access to a specific feature, you may need to upgrade to a whole new tier that includes additional features you may not be interested in. I would prefer being able to add-on one specific feature when needed.
Frequent technology issues - the system will not be available and I get an error code. This is not good when I need to find information right then. I feel concerned when this happens because I pay a lot for the product and I expect it to be available when I need it.
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Without realising it we use Brightmine so often and it is so beneficial as our daily roles are onerous. By having a tool there that covers such a wide variety of products we can rest assured we know if we need something we can find it on there easily. With no hassle.
It's clear and well appointed with prompts on where to go for each category of information it holds. The user has limited access based on a need to know/job related basis. It has a clear help option with the ability to chat, email or read documentation on how to do something.
The website is so easy to use and navigate through. I check this website weekly on the states I am responsible for, and it is so well organized to quickly find those states. I also use this to check up on information with policies and laws I run into and all the information is quick and easy to find.
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
It is almost always available when I need it. I have only ran into 2 situations where I received an error message and could not get logged in but was told this was a widespread issue that would quickly be resolved.
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Everything loads quickly and is exactly where I need it to be. I like how the sidebar breaks down different sections of policies for each state to help me find what I am looking for or gives suggestions or documents to review that may also be helpful
10/10. The absolute best. I never dread contacting support. I know the team will be quick and helpful. It is so easy, that sometimes I skip straight to contacting support instead of trying to find help articles. They are faster than me trying to figure it out on my own!
The initial support was brilliant with a colleague who showed us how to use the platform, as the platform is so easy to navigate we havent had further support but i know if i needed any i could contact brightmine to offer the support. It is so easy to use so havent needed to
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
The people on the call training us were very friendly and knowledgeable! They helped me learn of new tabs for finding templates to create new trainings to update departments on policies and procedures. It also has great excel sheets so I can see side by side differences between states regarding different laws and compensation changes.
BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.
I didnt implement but just wanted to say the person providing the training was brilliant and guided us through each page so we knew how to navigate, also allowed us to ask a lot of questions if we needed to which was helpful. So we could go away with confidence to use it
BambooHR® was able to provide excellent value for money when compared to the other options we looked at when we carried out a review of them. A previous member of the team had also used BambooHR® at another company and rated them highly which influenced our decision greatly. The demo also showed BambooHR® was able to carry out all of the tasks we were looking for
Brightmine has more expansive details of state laws than SHRM. We often receive SHRM articles that offer new insight or instruction on compliance. Although these articles are valuable, they may have gaps in knowledge that can be fulfilled through Brightmine. Both are great resources, and we utilize both platforms.
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Time Savings: Automating onboarding, payroll, and employee record management has cut HR admin time by up to 30%, allowing teams to focus on strategic initiatives instead of paperwork.
Improved Onboarding: Streamlined workflows have cut onboarding time by nearly 50%, ensuring new hires are productive faster, reducing turnover risk in the critical first months.
- Enhanced Informational Clarity: Centralized employee data means fewer errors and faster access to essential information, reducing compliance risks and increasing accuracy in reporting.
