Balto vs. Goodmeetings

New agents are given Balto and are able to take calls successfully from day one. They take incoming calls and Balto listens to both sides of the conversation and when things are said it will prompt the agent to move forward in different ways. It also will prompt if agents are speaking too much or if the agent isn't listening and asking the same question it will prompt them.

Incentivized

Goodmeetings has been a helpful tool within our team's ecosystem. It is well suited for preparing for calls, and reflecting on previous calls. It is also good at automating mundane tasks so the team can focus on the important sale. It is less appropriate for analyzing calls - sometimes it is more difficult to understand body language, especially in challenging market environments

Incentivized

• Hears and prompts the agent when key points are mentioned.
• Helps us celebrate our successes.
• Helps our new hires become successful right away.
• Provides an interactive roadmap that changes based off the current call.

Incentivized

• Prospect potential buyers and prepare ahead of the call
• Assess team performance
• Amazing 24/7 Customer Support
• Repetitive task automation

Incentivized

• If we jump over a bullet point it sometimes does not go back to an unlight question when we do.
• If we get a transfer from a fellow agent it doesn't show the correct verbiage to use.
• It takes a little too long to go from OB verbiage to IB verbiage.

Incentivized

• Forecasting outcomes based on meetings
• Integration with CRM
• Pricing of the product

Incentivized

Goodmeetings is known to be a strong product in the industry and this up-and-coming field. We checked out several products and ultimately selected Goodmeetings for a few reasons, including: live support, reasonable price point, automation of tasks throughout the sales process, ability to integrate with other apps, and ease of material uploading. We are happy with the decision and plan to keep using it moving forward

Incentivized

• This question is above my pay scale.

Incentivized

• Helped assess and characterize prospects in the pipeline
• Better sales pitches after reviewing past calls
• Consistent messaging through pre-recorded pitches

Incentivized