TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bacula Enterprise

    Score9.1 out of 10
    N/ABacula Enterprise is a data center backup, restore, and recovery solution from Swiss, Dracula-themed software company Bacula Systems.N/A

    Rubrik

    Score7.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.N/A
    Pricing
    Bacula EnterpriseRubrik
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bacula EnterpriseRubrik
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Bacula EnterpriseRubrik
    Considered Both Products
    Bacula Systems
    No answer on this topic
    Rubrik, Inc
    Chose Rubrik
    Rubrik's API was more full-featured than Veeam's and CommVault's, and it doesn't require us to maintain a fleet of Windows servers (with patching and all that) to support the infrastructure. CommVault and Bacula Enterprise just didn't have the user interface and polish that we …
    Incentivized
    Chose Rubrik
    Rubrik is the only appliances built for this scope, software, and hardware, installable in minutes and ready in minutes too. Its management is a fraction of the time needed for the other 3 competitors, and restore speed wasn't even comparable. The limitation is the only virtual …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    42 Answers
    99%
    Would buy again
    95 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    44 Answers
    100%
    Delivers good value for the price
    89 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    42 Answers
    99%
    Happy with the feature set
    95 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    41 Answers
    97%
    Lived up to sales and marketing promises
    83 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    42 Answers
    93%
    Implementation went as expected
    85 Answers
    Features
    Bacula EnterpriseRubrik
    Data Center Backup
    Comparison of Data Center Backup features of Bacula Enterprise and Rubrik
    Feature
    Bacula Enterprise
    9.4
    52 Ratings
    10% above category average
    Rubrik
    9.0
    140 Ratings
    6% above category average
    Universal recovery9.11 Ratings9.1125 Ratings
    Instant recovery10.037 Ratings9.2134 Ratings
    Recovery verification10.045 Ratings8.9123 Ratings
    Business application protection3.02 Ratings8.5123 Ratings
    Multiple backup destinations10.050 Ratings9.1132 Ratings
    Incremental backup identification10.051 Ratings9.2129 Ratings
    Backup to the cloud10.031 Ratings9.0127 Ratings
    Deduplication and file compression9.744 Ratings6.9135 Ratings
    Snapshots10.039 Ratings9.0139 Ratings
    Flexible deployment10.047 Ratings8.1128 Ratings
    Management dashboard9.749 Ratings9.9140 Ratings
    Platform support10.051 Ratings9.0137 Ratings
    Retention options9.852 Ratings10.0140 Ratings
    Encryption10.041 Ratings10.0130 Ratings
    Best Alternatives
    Bacula EnterpriseRubrik
    Small Businesses
    BDRShield
    Score6.4 out of 10
    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    Cove Data Protection
    Score9.9 out of 10
    Cove Data Protection
    Score9.9 out of 10
    Enterprises
    IBM Cloud Backup
    Score9.6 out of 10
    Bacula Enterprise
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bacula EnterpriseRubrik
    Likelihood to Recommend
    10.0
    (52 ratings)
    6.5
    (140 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    9.0
    (17 ratings)
    Usability
    9.1
    (7 ratings)
    8.7
    (20 ratings)
    Availability
    9.1
    (1 ratings)
    7.7
    (5 ratings)
    Performance
    8.2
    (1 ratings)
    8.2
    (6 ratings)
    Support Rating
    10.0
    (17 ratings)
    8.6
    (22 ratings)
    In-Person Training
    9.1
    (2 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (2 ratings)
    Implementation Rating
    9.8
    (2 ratings)
    9.1
    (8 ratings)
    Configurability
    9.1
    (1 ratings)
    6.1
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.5
    (8 ratings)
    Ease of integration
    10.0
    (1 ratings)
    8.9
    (6 ratings)
    Product Scalability
    9.1
    (1 ratings)
    8.2
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.8
    (6 ratings)
    User Testimonials
    Bacula EnterpriseRubrik
    Likelihood to Recommend
    Bacula Systems
    Well suited: - I use it for on premise and cloud backup and recovery and it is excellent for this job. - I also experiment with different hypervisors and till now Bacula seems to work with all of them - Security is really important for me as I had many bad experiences in the past and Bacula solution makes me totally confident. Less appropriate - You need to be experienced Linux user, I had to learn few more things in system to make the best use of it. - It's definitely designed for scalability and bigger companies than mine
    Read full review
    Rubrik, Inc
    Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
    Incentivized
    Read full review
    Pros
    Bacula Systems
    • Bacula has great plugins that work very accurately
    • Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
    • Bacula performs the backups very accurately which is clearly noticed when a restore is performed
    • Its ease of use helps in training new support team members
    Read full review
    Rubrik, Inc
    • It just works right out of the box. No customizations were needed to start using.
    • It protects several types of databases such as IBM DB2 that are not protected by competing products.
    • The Rubrik Support team is very knowledgeable and responsive to our issues.
    Incentivized
    Read full review
    Cons
    Bacula Systems
    • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
    • There is no mobile app to manage backups and restores from smartphones
    • Manual installation is time consuming.
    Read full review
    Rubrik, Inc
    • Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.
    Incentivized
    Read full review
    Likelihood to Renew
    Bacula Systems
    Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
    Incentivized
    Read full review
    Rubrik, Inc
    The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
    Read full review
    Usability
    Bacula Systems
    This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
    Read full review
    Rubrik, Inc
    The support is top notch both tech and sales team, the tools are simple
    to use and yet still is feature rich. Security is top of the list, the
    product is sold and reliable, easy to configure and intuitive to use.
    Read full review
    Reliability and Availability
    Bacula Systems
    Bacula Enterprise is always available when we need it, both the backup solution and system support
    Read full review
    Rubrik, Inc
    Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
    Incentivized
    Read full review
    Performance
    Bacula Systems
    Operation in the Bacula system has a light and fast interface and reports are generated almost instantly. Perhaps if Bacula is integrated with other solutions it may lose some performance
    Read full review
    Rubrik, Inc
    Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
    Read full review
    Support Rating
    Bacula Systems
    They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
    Incentivized
    Read full review
    Rubrik, Inc
    Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.
    Incentivized
    Read full review
    In-Person Training
    Bacula Systems
    The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
    Read full review
    Rubrik, Inc
    Very easy to take in and pass on.
    Incentivized
    Read full review
    Online Training
    Bacula Systems
    No answers on this topic
    Rubrik, Inc
    Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.
    Incentivized
    Read full review
    Implementation Rating
    Bacula Systems
    Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
    Read full review
    Rubrik, Inc
    From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
    Incentivized
    Read full review
    Alternatives Considered
    Bacula Systems
    I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
    Incentivized
    Read full review
    Rubrik, Inc
    Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.
    The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Bacula Systems
    Regarding contracts, negotiations were extremely accessible and clear in every sales model offered.
    Read full review
    Rubrik, Inc
    We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
    Incentivized
    Read full review
    Scalability
    Bacula Systems
    Bacula provides intelligent scalability by expanding backups across multiple environments, data backup, Oracle, virtual machines, Office365, cloud...
    Read full review
    Rubrik, Inc
    Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
    Incentivized
    Read full review
    Return on Investment
    Bacula Systems
    • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
    • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
    Read full review
    Rubrik, Inc
    • Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
    • Rubrik has made management of backups a non-issue.
    • Recovery of systems and files takes seconds or minutes.
    • We have a better strategy against ransomware.
    Incentivized
    Read full review
    ScreenShots

    Rubrik Screenshots

    Screenshot of Rubrik DashboardScreenshot of Data Threat AnalyticsScreenshot of Data Security PostureScreenshot of SLA Domain