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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Backup Radar

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    Backup Radar is a backup monitoring solution for MSPs designed to reduce risk of data loss, drive business and process efficiency, and achieve greater visibility across backup platforms. It is an automation software that helps MSP’s of all sizes and enterprise IT departments catch missed or failed backups in real-time, streamline backup checking workflows and give full customization for reports, alerts and dashboards. Backup Radar makes it possible for MSP's to see the "unseen". …N/A

    PRTG

    Score8.9 out of 10
    N/APRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

    $2,149

    per year

    Pricing
    Backup RadarPRTG
    Editions & Modules
    No answers on this topic
    PRTG 500
    $2,149
    per year
    Hosted 500
    $2,149
    per year
    PRTG 1,000
    $3,899
    per year
    Hosted 1000
    $3,899
    per year
    PRTG 2,500
    $8,099
    per year
    Hosted 2500
    $8,099
    per year
    PRTG 5,000
    $14,199
    per year
    Hosted 5000
    $14,199
    per year
    PRTG 10000
    $17,899
    per year
    PRTG Enterprise
    Custom Pricing
    subscription license
    Offerings
    Pricing Offerings
    Backup RadarPRTG
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Backup RadarPRTG
    Considered Both Products
    ScalePad
    No answer on this topic
    Paessler
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    39 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    38 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    36 Answers
    Features
    Backup RadarPRTG
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Backup Radar and PRTG Network Monitor
    Feature
    Backup Radar
    10.0
    1 Ratings
    25% above category average
    PRTG Network Monitor
    -
    Ratings
    Remote monitoring10.01 Ratings00 Ratings
    Multiple Server Monitoring10.01 Ratings00 Ratings
    Multi-device monitoring10.01 Ratings00 Ratings
    Automated alerts and notifications10.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Backup Radar and PRTG Network Monitor
    Feature
    Backup Radar
    10.0
    1 Ratings
    30% above category average
    PRTG Network Monitor
    -
    Ratings
    Service configuration management10.01 Ratings00 Ratings
    Policy-based automation10.01 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Backup Radar and PRTG Network Monitor
    Feature
    Backup Radar
    10.0
    1 Ratings
    27% above category average
    PRTG Network Monitor
    -
    Ratings
    Performance data reports10.01 Ratings00 Ratings
    Customizable reporting10.01 Ratings00 Ratings
    Risk analysis10.01 Ratings00 Ratings
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Backup Radar and PRTG Network Monitor
    Feature
    Backup Radar
    -
    Ratings
    PRTG Network Monitor
    8.3
    64 Ratings
    1% above category average
    Automated network device discovery00 Ratings8.357 Ratings
    Network monitoring00 Ratings9.763 Ratings
    Baseline threshold calculation00 Ratings8.154 Ratings
    Alerts00 Ratings9.264 Ratings
    Network capacity planning00 Ratings7.445 Ratings
    Packet capture analysis00 Ratings7.133 Ratings
    Network mapping00 Ratings8.045 Ratings
    Customizable reports00 Ratings7.954 Ratings
    Wireless infrastructure monitoring00 Ratings8.246 Ratings
    Hardware health monitoring00 Ratings9.161 Ratings
    Best Alternatives
    Backup RadarPRTG
    Small Businesses
    No answers on this topic
    Auvik
    Score9.9 out of 10
    Medium-sized Companies
    ManageEngine ADAudit Plus
    Score9.2 out of 10
    PingPlotter
    Score9.3 out of 10
    Enterprises
    ManageEngine Site24x7
    Score9.8 out of 10
    Nmap
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Backup RadarPRTG
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.2
    (64 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.3
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (18 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Backup RadarPRTG
    Likelihood to Recommend
    ScalePad
    We have more than 2500 individual backup jobs across our customer base. With Backup Radar, I now have a detailed, accurate insight into all jobs. I do not have to wonder or doubt if the backup job did not run, it logs a "no result in 24 hours" ticket for me and if it failed, I get a failure ticket logged. It cannot be more simple. This is done across multiple different backup software. The reporting, be it on demand, or scheduled, is absolutely brilliant and super valuable
    Incentivized
    Read full review
    Paessler
    integrates seamlessly with Windows servers via WMI and PowerShell, providing deep insights into resource usage, performance metrics, and system health. It's excellent at tracking CPU, memory, disk space, and event logs, enabling rapid troubleshooting and proactive maintenance. PRTG Network Monitor also effectively monitors Fortigate devices, providing detailed data on firewall health, traffic patterns, bandwidth utilization, VPN status, and security alerts. This visibility helps detect and resolve network security issues promptly.
    Incentivized
    Read full review
    Pros
    ScalePad
    • Backup Monitoring (no successful backups in 24 hours)
    • Automated Ticketing (Backup Radar logs the tickets in our PSA system)
    • Automated Reporting (Daily, Weekly, and Monthly reporting)
    Incentivized
    Read full review
    Paessler
    • Switch monitoring and finding out if there are communication issues or throughput alerts are reached
    • Big picture view of the whole infrastructure and what is functioning and what is not
    • Uptime tracking is great and lets us know for how long a device is down or overall uptime
    Incentivized
    Read full review
    Cons
    ScalePad
    • None offhand that I can think of
    Incentivized
    Read full review
    Paessler
    • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
    • A better method to easily template\copy monitors across devices
    • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
    Incentivized
    Read full review
    Likelihood to Renew
    ScalePad
    No answers on this topic
    Paessler
    I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
    Incentivized
    Read full review
    Usability
    ScalePad
    No answers on this topic
    Paessler
    The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
    Incentivized
    Read full review
    Support Rating
    ScalePad
    No answers on this topic
    Paessler
    PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
    Incentivized
    Read full review
    Implementation Rating
    ScalePad
    No answers on this topic
    Paessler
    It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
    Incentivized
    Read full review
    Alternatives Considered
    ScalePad
    Never used anything else similar to this
    Incentivized
    Read full review
    Paessler
    PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
    Incentivized
    Read full review
    Return on Investment
    ScalePad
    • Positive, the ROI is no match compared to the integrity and business reputation value we get by using Backup Radar, as we do not "resell" Backup Radar to our customers, it is our internal monitoring and reporting tool for the customers we look after.
    Incentivized
    Read full review
    Paessler
    • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
    • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
    • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
    Incentivized
    Read full review
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