Backlog vs. Quip

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.

Incentivized

Quip is an excellent program for pulling all writing together under one roof. Some may argue that you could just use the Google suite of products (which is technically true), however, I think Quip is easier to use and bring all document types together with better organization. The searchability is top-notch (I solely use ctrl+j and the search pane to move through Quip). For any company that does a lot of writing for multiple clients, or has a lot of projects going, it provides solid organization. It also is great for allowing visibility into project status without someone potentially causing a conflict (corrupting a document). If you are looking for a full-scale project management software - Quip could probably do it, but it would likely take a bit more internal work to get your system setup.

Incentivized

• ticket management
• SLA information
• Notification alerts for the tickets
• good interface

• Lists - Quip makes it easy to log your thoughts or tasks into bulleted, numbered or check-boxed lists. You can click checkboxes to mark things off the list, and you can drag and drop single line items to reorder your list very easily. This is especially helpful in prioritizing tasks on the fly.
• Organization - you can group your documents into various folders, favorite the ones you use most, and track changes and updates to each file. It has a very Slack-y feel to the way things are organized, which I find useful.
• Sharing - Quip is a very collaborative tool, allowing you to share and edit documents with co-workers, and get notifications when they update or respond on a particular file.

Incentivized

• The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
• There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.

Incentivized

• The search feature is powerful but it could definitely be finetuned. Sometimes it shows results that make me wonder why those particular ones showed up.
• The update to the dashboard (recent update) happened without us being aware and we had to relearn how to work around the platform.

Incentivized

nice to use in the night as well

It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined

Incentivized

I would give 9 but one less because of the high price.

Incentivized

I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?

Incentivized

fast and secure

1. We use it as an effective way of collaboration between teams. 2. Can be used as an online spreadsheet. 3. It helps in accessing the data by multiple teams hassle-free. 4. Can customize the action, like editing or locking the spreadsheet to the other users based on the business need.

Incentivized

• Software interns get easily used to this tool.
• One who works in the SDLC gets recognized and it's easy to track rank board.

Incentivized

• It is a tool that allows work teams to move forward in a centralized way and meet their objectives as efficiently as possible; this has allowed us to meet our customers and brought more work to the organization, therefore more revenue; I would say that the ROI was fast enough, as expected.