Background Investigation Bureau vs. GoodHire

GoodHire is well suited for those who need to run quick background checks and want the results neatly laid out and summarized. It's good for running one-off background checks, and having the ability to cancel/update them as you see fit. It's perfect if you want to connect it to your HRIS system as well.

It's not ideal for those who need to run a large amount of background checks at one time.

Incentivized

• Ease of use - very easy to enter in employee data and they find it easy to use.
• Customer service - when needing something, tends to be very responsive
• Pricing - cost is similar compared to other background check and drug companies

Incentivized

• I would prefer that you enter the employee or person's information first and then be taken to the area where you "pay".
• If the SSN isn't a match it would be nice to have the opportunity to re-check or update the information vs having to pay for a new BC all over again.

Incentivized

Very dependable and thorough

Incentivized

Haven't had any issues with Goodhire's customer support.

Incentivized

Because GoodHire and BambooHR, our HRIS, are integrated, I can request a background check without having to log out of what I am doing, and Bamboo is updated as the findings are received. It increases productivity. The time it took to upload new candidates was the key issue that the integration is resolving.

Incentivized

• There has not been anything I have disliked so far. It is a great thing to use.
• The ongoing alerts have been a positive thing to be able to rely on.
• It has been positive that we can order background checks and get the results quickly. Generally in about 3 days. You get to build your own specific background check you would like and choose from various things.

Incentivized