Backblaze B2 Cloud Storage vs. SpiderOak One Backup

Providing the option of purchasing a much longer archive if desired or limiting the length of time in maintaining what's been saved is brilliant. It makes all the sense in the world. At the very least, unless the retention period is clearly mandated somehow, it causes a decision maker (especially a small business owner) to think strategically about what the storage needs truly are.

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SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.

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• File management
• Pricing
• Customer Service

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• Versions Files meaning it makes multiple copies of the same files as it is updated
• Zero Knowledge meaning our storage is complete secure and private

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• My chief complaint about the former lack of S3 compatibility was resolved so I have no complaints now.
• Please keep egress free!

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• The Software Client sometimes fails and the only resolution is to uninstall/reinstall
• Support meanig there is no number to call, you do everything over email

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Since Backblaze added S3 compatibility a few years ago, it's become the most perfect online backup solution.

I also like their transparency in describing their platform and the reports of hard drive reliability are very interesting.

The free egress is priceless, too.

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While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.

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Backblaze B2 Cloud Storage is the best of the bunch. It's priced better than the more expensive cloud based solutions and more robust than the file storage sites like Dropbox or Google Drive.

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In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.

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• Difficult to quantify the peace of mind Backblaze B2 Cloud Storage services provides.
• Based on the reported experiences of other Backblaze B2 Cloud Storage clients, recovery has been smooth. We have not yet had the need to use that function.
• Because Backblaze B2 Cloud Storage's service has been seamless, I feel much more confident in their ability to deliver what they promise when we have the need to expand or enhance what we are purchasing from them.

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• ROI is positive when you consider unlimited data for the annual cost.
• Versioning when you consider backing up documents that continually change and need to restore a previous version.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info