B2B Kundenfinder vs. Capsule CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
B2B Kundenfinder
Score 9.0 out of 10
N/A
The NEUTRUM B2B KUNDENFINDER by HASE & IGEL scouts high-potential B2B sales leads. Machine Learning algorithms leverage CRM as well as 3rd party data to determine the drivers which define great customers and high-potential leads. The result is a digital twin of the best customers. On this basis, proprietary crawlers scout the Web (including relevant databases) for those companies that best match this profile and are not yet customers. Of course, a lot of filter criteria can be defined and…N/A
Capsule CRM
Score 8.3 out of 10
N/A
Capsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month.
$18
per month per user
Pricing
B2B KundenfinderCapsule CRM
Editions & Modules
No answers on this topic
Professional
$18
per month per user
Teams
$36
per month per user
Enterprise
$54
per month per user
Offerings
Pricing Offerings
B2B KundenfinderCapsule CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
B2B KundenfinderCapsule CRM
Features
B2B KundenfinderCapsule CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
B2B Kundenfinder
-
Ratings
Capsule CRM
7.1
Ratings
8% below category average
Customer data management / contact management00 Ratings8.00 Ratings
Workflow management00 Ratings7.00 Ratings
Territory management00 Ratings6.00 Ratings
Opportunity management00 Ratings8.00 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.00 Ratings
Contract management00 Ratings8.00 Ratings
Quote & order management00 Ratings6.00 Ratings
Interaction tracking00 Ratings7.00 Ratings
Channel / partner relationship management00 Ratings6.00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
B2B Kundenfinder
-
Ratings
Capsule CRM
8.4
Ratings
11% above category average
Case management00 Ratings8.60 Ratings
Call center management00 Ratings8.10 Ratings
Help desk management00 Ratings8.50 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
B2B Kundenfinder
-
Ratings
Capsule CRM
8.5
Ratings
11% above category average
Lead management00 Ratings8.00 Ratings
Email marketing00 Ratings9.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
B2B Kundenfinder
-
Ratings
Capsule CRM
7.7
Ratings
1% above category average
Task management00 Ratings9.00 Ratings
Billing and invoicing management00 Ratings7.00 Ratings
Reporting00 Ratings7.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
B2B Kundenfinder
-
Ratings
Capsule CRM
7.0
Ratings
8% below category average
Forecasting00 Ratings7.00 Ratings
Pipeline visualization00 Ratings8.00 Ratings
Customizable reports00 Ratings6.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
B2B Kundenfinder
-
Ratings
Capsule CRM
7.4
Ratings
1% below category average
Custom fields00 Ratings7.00 Ratings
Custom objects00 Ratings6.00 Ratings
Scripting environment00 Ratings8.60 Ratings
API for custom integration00 Ratings8.00 Ratings
Security
Comparison of Security features of Product A and Product B
B2B Kundenfinder
-
Ratings
Capsule CRM
9.0
Ratings
8% above category average
Single sign-on capability00 Ratings9.00 Ratings
Role-based user permissions00 Ratings9.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
B2B Kundenfinder
-
Ratings
Capsule CRM
7.0
Ratings
5% below category average
Social data00 Ratings7.00 Ratings
Social engagement00 Ratings7.00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
B2B Kundenfinder
-
Ratings
Capsule CRM
7.5
Ratings
2% above category average
Marketing automation00 Ratings8.00 Ratings
Compensation management00 Ratings7.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
B2B Kundenfinder
-
Ratings
Capsule CRM
8.0
Ratings
9% above category average
Mobile access00 Ratings8.00 Ratings
Best Alternatives
B2B KundenfinderCapsule CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Clari
Clari
Score 9.8 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Clari
Clari
Score 9.8 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
B2B KundenfinderCapsule CRM
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
8.6
(0 ratings)
Support Rating
-
(0 ratings)
8.6
(0 ratings)
User Testimonials
B2B KundenfinderCapsule CRM
Likelihood to Recommend
No answers on this topic
Using Capsule CRM, businesses can have a perfect CRM solution without the risk of being forced to pay on a monthly subscription basis. Compared to other customer relationship management apps, it has a wide range of unique features. Functional and cost-effective are the main advantages. Because we're a small company, its simplicity appeals to us greatly. For a limited time, start-ups can store up to 250 contacts in the free version. Capsule CRM is well-suited to Gmail and offers many other integration possibilities. Even though it lacks some more powerful CRM features, the Capsule platform makes up for this with a widespread list of integrations.
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Pros
No answers on this topic
  • Capsule is very easy to use. You can just jump in and learn as you go. There are advantages to really learning the ins and outs, but for those who aren't sold on a CRM to begin with it's good for just getting them started. It is what you make of it--you can use the most basic features or really dive in to the many functionalities.
  • The UI is clean and intuitive. We don't get easily overwhelmed while using it.
  • Capsule has a very robust contact management system. It allows for the generation of very specific lists within existing contacts, which is good if the user has to keep track of thousands of individuals and companies. There is a tagging feature that is great for further organizing contacts.
  • I like that there is a simple workflow option. I encourage the sales guys to make use of this "Tracks" feature, and they often do (but if they don't, it's not the end of the world, which is nice). It provides custom sets of tasks that are created as soon as you start an opportunity or a case.
  • Capsule has a LOT of integrations, which is great if you're looking to expand what you do with your CRM. We got Capsule just to keep track of the sales pipeline, but now that everyone's on board with the concept of a CRM (they weren't sold at first!) we can look into implementing more robust programs that can "talk to" Capsule.
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Cons
No answers on this topic
  • Its integration with Mail chimp is not smooth. Also, it does not allow to list contacts alphabetically which is a great downside of this tool. It does not contain some essential marketing features.
  • It needs to improve the user interface and make it more productive especially on the calendar view.
  • The contact sorting is quite disappointing. It would be nice if it allows users to set screen filters.
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Usability
No answers on this topic
  • Ease of use for small business owners who have very less time to learn how to use a CRM.
  • Mobile application is nice and clean with key features being highlighted. Helps to update them on the go.
  • Free plan has good features which helps with client buyin after setting it up and the client trying the setup out before making a purchase.
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Support Rating
No answers on this topic
Capsule CRM effectively specifies the causes of any project's disadvantage and problem-solving. This application is effortless because of its genuine approach to business empowerment. Everything is easily accessible with a single click. Our clients will appreciate our technical and user-friendly promotions. Furthermore, it is well worth our company's time to run.
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Alternatives Considered
No answers on this topic
  • Easy to signup and ease of use for small business use cases.
  • Non-aggresive (a good thing) sales team helps clients try it out at their own pace.
  • Only the key important featuers are visible on the screen which matter. Helps with lesser confusion with carry out simple tasks.
  • Free plan is one of the best on offer to try it out.
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Return on Investment
No answers on this topic
  • Capsule CRM software not only interprets with resource planning but maintains the customer relationship at its peak.
  • This software is altogether a big package to promote and control the business movements on a high scale
  • This application tends to work with all versions but, there is no plan to cop up with the R13 version so, the latest version should have all effects to compensate for the business dealings.
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ScreenShots

B2B Kundenfinder Screenshots

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Capsule CRM Screenshots

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