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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Azure DevOps Services

    Score7.7 out of 10
    N/AAzure DevOps (formerly VSTS, Microsoft Visual Studio Team System) is an agile development product that is an extension of the Microsoft Visual Studio architecture. Azure DevOps includes software development, collaboration, and reporting capabilities.

    $2

    per GB (first 2GB free)

    Bugzilla

    Score8.5 out of 10
    N/AN/AN/A
    Pricing
    Azure DevOps ServicesBugzilla
    Editions & Modules
    Azure Artifacts
    $2
    per GB (first 2GB free)
    Basic Plan
    $6
    per user per month (first 5 users free)
    Azure Pipelines - Self-Hosted
    $15
    per extra parallel job (1 free parallel job with unlimited minutes)
    Azure Pipelines - Microsoft Hosted
    $40
    per parallel job (1,800 minutes free with 1 free parallel job)
    Basic + Test Plan
    $52
    per user per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Azure DevOps ServicesBugzilla
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Azure DevOps ServicesBugzilla
    Considered Both Products
    Microsoft
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    33 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    32 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    34 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    28 Answers
    No answers on this topic
    Best Alternatives
    Azure DevOps ServicesBugzilla
    Small Businesses
    No answers on this topic
    Sentry
    Score9.1 out of 10
    Medium-sized Companies
    Azure DevOps Server
    Score8.2 out of 10
    Sentry
    Score9.1 out of 10
    Enterprises
    Azure DevOps Server
    Score8.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Azure DevOps ServicesBugzilla
    Likelihood to Recommend
    8.1
    (68 ratings)
    7.7
    (18 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    6.0
    (10 ratings)
    Usability
    6.6
    (7 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.1
    (11 ratings)
    5.1
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Azure DevOps ServicesBugzilla
    Likelihood to Recommend
    Microsoft
    DevOps is much more user friendly than Git itself. There is a more GUI-centric interface, tighter integration with the Azure / Entra architecture. For those of use in the Microsoft-sphere, it really is excellent for code-centric project management. I rate this as an 8 because it does not seem quite as well suited for fully functional / non-code project aspects in implementation. Nor does it have customer / end-user portal / front end for easy reporting and insight.
    Incentivized
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    Open Source
    Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!
    Incentivized
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    Pros
    Microsoft
    • Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
    • Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
    • Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.
    Incentivized
    Read full review
    Open Source
    • Open source! No license fee involved, no limit to the number of licenses.
    • Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
    • Includes all the core features/fields that are needed to log a software bug/issue.
    • Multiple attachments are possible, supports various formats.
    • Good for reporting. Filtering mechanism lets you query bugs by various parameters.
    Incentivized
    Read full review
    Cons
    Microsoft
    • I did mention it has good visibility in terms of linking, but sometimes items do get lost, so if there was a better way to manage that, that would be great.
    • The wiki is not the prettiest thing to look at, so it could have refinements there.
    • It could improve the search slightly better.
    Read full review
    Open Source
    • Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
    • Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.
    Incentivized
    Read full review
    Open Source
    For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
    Incentivized
    Read full review
    Usability
    Microsoft
    Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.
    Incentivized
    Read full review
    Open Source
    This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Open Source
    I used it.
    Incentivized
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    Performance
    Microsoft
    No answers on this topic
    Open Source
    I like this rating.
    Incentivized
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    Support Rating
    Microsoft
    When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.
    Incentivized
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    Open Source
    Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
    Incentivized
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    In-Person Training
    Microsoft
    No answers on this topic
    Open Source
    I know it.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Was not part of the process.
    Incentivized
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    Open Source
    Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Planner is used by project managers and IT service managers across our organization for task tracking and running their team meetings. Azure DevOps works better than Planner for software development teams but might possibly be too complex for non-software teams or more business-focused projects. We also use ServiceNow for IT service management and this tool provides better analysis and tracking of IT incidents, as Azure DevOps is more suited to development and project work for dev teams.
    Incentivized
    Read full review
    Open Source
    We migrated away from the whole suite of Rational tools because of their massive complexity around administration and inflexibility regarding workflows. In addition, the suite was insanely expensive, and users hated the usability of the tools. We evaluated, and liked JIRA, but because the organization was looking for cost savings, we ended up going with Bugzilla and it's FOSS model so as to avoid ongoing costs.
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Open Source
    I used it
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • We have saved a ton of time not calculating metrics by hand.
    • We no longer spend time writing out cards during planning, it goes straight to the board.
    • We no longer track separate documents to track overall department goals. We were able to create customized icons at the department level that lets us track each team's progress against our dept goals.
    Incentivized
    Read full review
    Open Source
    • It has made the SDLC process more efficient. Bugs were logged and tracked in emails or in Excel sheets leading to slow communication and at time version issues with multiple files. Being an online tool, Bugzilla solved those issues, improved communication, instant status updates and improved efficiency.
    • We have used Bugzilla with a lot of federal goverment agencies (DHS, CMS, SAMHSA, CDC, HHS etc). Project Directors adn Principle Investigators were at times given access to Bugzilla which provided a snapshot of open vs closed issues.
    • Some groups would resist using Bugzilla with the email reminders being the main reason. Turning off or reminding them of features where we can 'control' email notification helped a lot.
    Incentivized
    Read full review
    ScreenShots