Azure AI Speech vs. Smartling

Excellent for voice enabled apps built in security so speech data does not go outside Flexible deployment on the cloud Speech translation in real time scenarios Using customised keywords to activate IoT devices

Incentivized

Smartling is great for a company or team that doesn't have the resources to translate multiple properties in-house. It automates the process and makes it much more manageable. If you have a large website that is managed by one local team and not a global team, Smartling is for you.

Incentivized

• Deployment is easy since its available on the cloud.
• It is directly as a service and no expertise in AI or ML is needed by the development team.
• Security of data since Azure promises that it does not store the data of the customers that is used by the service.

Incentivized

• Excellent customer support reps that are available for any and all questions.
• Detailed interface that allows you to control pretty much everything yourself.
• Comprehensive help center containing articles and videos.

Incentivized

• The software is not user-friendly- it has a complicated interface and requires a lot of training to set up.
• The pricing is also costly - so for an individual user, not on a company plan, this is not affordable.

Incentivized

• We look forward to seeing more in-depth reporting and user management features specifically for translation agencies that handle multiple client accounts

I have never seen a software company working so diligently to make improvements in a constant and consistent way. Their tool has truly transformed and made a great impact to localization industry

I always receive timely and pleasant support from their Help Desk!

Having used both this service and IBM Watson's Text to Speech, I can safely say that IBM's product comes out on top but this is a close call as both products are very good in their own right. That being said, this Azure service lacks some of the extra functionality that can be found in other products such as broader multi-language support. This product is also more costly than some other alternatives which is a con in my opinion. Azure does, however, come out on top in regards to customer support and general support of the product as it is supported by Microsoft which also means that it integrates well with other parts of the Microsoft suite.

Incentivized

We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.

• The platform provides solutions for project information and easy management of client contacts.
• Reliable tools for quick reporting and the predictive data offered are quite relevant.
• Multiple data migration and easy to schedule through the platform.

• Helped us win 3 enterprise deals where localization is a must- got us an additional $XXXk ARR.

Incentivized