Azure AI Speech vs. IBM Watson Speech to Text

This service is well suited for scenarios where you need to integrate text-to-speech and/or speech-to-text into applications. Within our organisation, it is primarily used by students for development purposes to enable said functionality but is also used to provide accessibility to students who have hearing-related issues. Its multi-language support is also beneficial for our international students who have English as a second language and are therefore able to rapidly translate any text or speech that they do not understand.

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It's best for real time transcription and when the meeting is between the two speakers. Word recognition is accurate. Also it's available for various platforms, like cloud, apps, on-premise, API support. Price wise it's much better than other competitors. However, there can be still improvement in filtering noise and improving word accuracy. Language support can be increased further

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• APIs offered are very robust.
• Languages supported is far greater than most of its competitors.
• Integration with our custom apps was easy.
• Speech models that we created using neural voices were quite impressive.
• Translation services worked really well.
• Built in machine learning opens it to a lot more business use cases for the future.

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• Low latency Real time meeting transcription
• Meeting summary
• Customer call summary
• Automatic speech recognition

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• More support for India regional languages and the ability to interpret Indian dialect.
• More detailed documentation with more coded examples to be available.

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• More language support
• Recognize multiple speaker when multiple people are there in meeting
• AI summary can be improved.
• can be better in filtering the noise

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Azure Cognitive Speech Services is simple and the interface is not complicated even for those getting started with these customer services tools and the best voice recognition. Setting the platform dashboard preferences is also an easy process and with the ability to manage workflow and document management the system functions are stable and effective.

It provides more flexible plans as compared to others. These plans are affordable for Small and medium-scale enterprises. They also offer free trial. IBM Watson has wider integration support with the help of API. It has very low latency in real time transcription. Also there is a formatting feature to Transcribe dates, times, currency etc as per the desired format

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• It helps us catch requirements and make notes so that we don't forget when drawing out proposals.
• Also helps us with targeted pitches and helps save time.

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• Improving productivity
• Less communication gap
• better customer services
• global collaboration made easy.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info