Azure AI Search vs. Klevu

Incredibly robust software for an enterprise organization to plug into their application. If you have a full development resource team at your disposal, this is great software and I highly recommend it. Largely, however, you won't be able to use this prior to the enterprise level. It's just too complicated and cumbersome of a product.

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I think Klevu is a great solution for brands looking to enhance their website. They have templates that may work for brands that don't have a tech team. Their product offering can also be fully customizable but this would require some development work on the brand end. Overall, would recommend them!

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• Azure Search provides a fully-managed service for loading, indexing, and querying content.
• Azure Search has an easy C# SDK that allows you to implement loading and retrieving data from the service very easy. Any developer with some Microsoft experience should feel immediate familiarity.
• Azure Search has a robust set of abilities around slicing and presenting the data during a search, such as narrowing by geospatial data and providing an auto-complete capabilities via "Suggesters".
• Azure Search has one-of-a-kind "Cognitive Search" capabilities that enable running AI algorithms over data to enrich it before it is stored into the service. For example, one could automatically do a sentiment analysis when ingesting the data and store that as one of the searchable fields on the content.

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• Great customer success team
• Always sharing with us their latest product offering
• Their technical support team is very helpful and willing to hop on calls with us

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• Cross platform compatibility to integrate with various OS
• Optimizing latency.
• Nothing better than work on price, create more flexible options.

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• I think you definitely need someone technical in house to help assist and customize
• They're pretty stern on pricing

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Azure Search is a competitor against Google's own AI autosuggest a feature. We went with Azure because our network security folks found it to be more robust from a security standpoint, which is incredibly important when you have proprietary manufacturing information. Additionally, we're a Microsoft shop so it plugged into our cloud hosting package and client facing OS.

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• Azure Search enabled us to stand up a robust search capability with very few developer hours.
• The fully-managed service of Azure Search means we get low cost of management (EG, DevOps) going into the future, even though the cost of the service itself definitely reflects the time saved.
• Azure Search counts as a "Cognitive Service" for Microsoft Azure consumption and aligns our products with Microsoft's interests of driving an AI-first approach in the enterprise. Microsoft Partners, service and product companies alike, should be looking to align with this AI vision as it means favorable treatment from the Microsoft sales teams.

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• Seeing a 2x increase in conversion rate

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info