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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Azure AI Bot Service

    Score9.1 out of 10
    N/AMicrosoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place.N/A

    ChatGPT

    Score9.2 out of 10
    N/AOpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.

    $0

    per month

    Pricing
    Azure AI Bot ServiceChatGPT
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month
    Plus
    $20
    per month
    Team
    $30
    per month per user
    Pro
    $200
    per month
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Azure AI Bot ServiceChatGPT
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Azure AI Bot ServiceChatGPT
    Considered Both Products
    Microsoft
    No answer on this topic
    OpenAI
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
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    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    Azure AI Bot ServiceChatGPT
    Small Businesses
    Fin by Intercom
    Score8.5 out of 10
    Fin by Intercom
    Score8.5 out of 10
    Medium-sized Companies
    Fin by Intercom
    Score8.5 out of 10
    Fin by Intercom
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Azure AI Bot Service
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Azure AI Bot ServiceChatGPT
    Likelihood to Recommend
    8.8
    (5 ratings)
    9.8
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    8.8
    (2 ratings)
    9.4
    (5 ratings)
    Support Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Azure AI Bot ServiceChatGPT
    Likelihood to Recommend
    Microsoft
    Azure AI Bot service works well if you need to support multiple channels like MS Teams, Slack, Facebook Messenger, etc., using the same code base. It also provides built-in connectors to LUIS and Azure OpenAI for natural language understanding and intelligence. Scenarios such as a low-cost chatbot without the need for LUIS or AI are the ones where Azure AI bot service might not be most appropriate.
    Incentivized
    Read full review
    OpenAI
    I’d definitely recommend ChatGPT to anyone as a great introduction to generative AI and as a starting point in research, writing, brainstorming, or general questions or judgement questions. It can be a great tool to use when you don’t necessarily need an accurate answer. For example, I wouldn’t let it calculate my taxes, but I’d use it to ask some general tax questions, then ask for sources and then verify by checking those sources. I also love ChatGPT for writing and questions - it’s great for emails, creating templates and outlines, and for generating spreadsheet formulas.
    Incentivized
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    Pros
    Microsoft
    • Assembles conversational AI encounters for our clients
    • Adds regular language, discourse, and vision
    • Sends to well known channels with insignificant code changes
    Read full review
    OpenAI
    • Saves time by generating content about a specific topic very quickly
    • Allows us to quickly learn information online (from various sources or even a single lengthy article) into more summed up digestible paragraphs (and even bullet points)
    • Can autogenerate content on a vast amount of topics
    Incentivized
    Read full review
    Cons
    Microsoft
    • Limited Natural Language Understanding, especially in entertainment contexts where slang, humor
    • Works only with Azure platform only not compatible with other platforms
    • Complex customization as per organization need
    Incentivized
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    OpenAI
    • Wish it had support for better slides generation. Sometimes we found ourselves using chatgpt to outline a presentation but build it ourselves or use a tool like Gamma
    • Maybe a chepear $10 plan. In some countries the US dollar can be expensive and $20 goes a long way.
    • I wish you could make projects with more files. They limit it. Or make the limit based on the content, not the number of files per se
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    No answers on this topic
    OpenAI
    ChatGPT is a powerful assistant. As long as you understand what it is you're looking for in its results, it can save you a lot of time due to its ability to do the heavy lifting for you. This frees your time up to enable you to concentrate on other tasks.
    Incentivized
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    Usability
    Microsoft
    Azure Bot Service provides an integrated environment for bot development. Microsoft Azure Cloud is fully compatible and its security features. It's more important to pay attention to the logic of business than the specifics of each messenger. We don't have any issues using the bot framework because the implementation is excellent.
    Incentivized
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    OpenAI
    It's a potent utility tool, personally and professionally. It’s also very convenient - it can be used for a wide range of things and scenarios, and when used correctly, it usually produces dependable results in
    seconds. I would give it a full 10 if it didn't hallucinate as much as it does, and the image generator was more accurate.
    Incentivized
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    Support Rating
    Microsoft
    Microsoft offers robust support without a high amount of extra cost to add this product on into our existing support contract. No new onsite personnel as required and training sessions and manuals were included. Very fast response and problem resolution were made available. Detailed configuration guidance was provided at no extra cost. Patching was a bit too frequent.
    Incentivized
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    OpenAI
    Their responses are always professional , although they delay sometimes
    Read full review
    Alternatives Considered
    Microsoft
    Azure Bot Services is part of Azure subscription so it is ideal to have apps working [on] one platform so as to manage resources effectively.
    Read full review
    OpenAI
    they all work very similar, and since answers are probabilistic, sometimes you get better answers from other similar apps. ChatGPT was a pioneer and its several iterations have made many improvements in usability. It's as a wide set of knowledge and you can pretty much ask it anything. But for complex tasks (reminders, automations, data science related tasks) it still needs a lot of work
    Incentivized
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    Return on Investment
    Microsoft
    • Interfaces with the SQL data set, tracks down plans/replies, and tests them with the SDK.
    • Utilizing the system is made conceivable by the Bot Dev gateway. We can interface our bot in excess of ten channels, including Twilio Facebook, Twilio, Twilio, and Slack, and that's only the tip of the iceberg.
    • It is expensive.
    Read full review
    OpenAI
    • I can solve problems quickly. What would take some time, for example, writing an SPF string, ChatGPT can do it correctly in seconds if I it gives the correct information.
    • The best tool I've ever used for research. For example, I can ask ChatGPT to list all the villages, cities and townships in a specific county. And provide the URL link for each.
    • Problems that seem unsolvable, i.e. why is Gmal rejecting every message from our list server is answered with a number of suggestions that I can follow up with.
    • Basically, has elimited a tech support position in our company.
    Incentivized
    Read full review
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