Axure RP is a software prototyping tool used by UX designers, from Axure Software Solutions in San Diego.
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Optimal
Score 9.0 out of 10
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Optimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools.
Axure RP is a great user experience design toolkit that gives UX designers the ability to create user flows, Low-Fidelity, and High-Fidelity mockups all within the same tool. Overall, it works well with teams of designers looking to collaborate on the same project(s). Axure RP allows you to set up masters and components, giving you and your team the ability to share and re-use styled objects. This not only cuts down on the time allotted for wireframing, but it also means design styles are upheld and the overall software becomes more consistent. I would not recommend Axure for High-Fidelity visual design mockups (use Sketch App instead), as Axure is limited in it's the ability to style components.
The tools are great for user researchers who have a solid foundation with IA research methods, or are willing to learn them while using the tools. However they don't magically create valid IA studies; someone with no IA research experience may struggle to use the tools and/or run studies resulting in poor quality data.
High fidelity prototypes: Axure is excellent for creating prototypes that are visually indistinguishable from the real product. You do not need advanced Photoshop or other image editing software skills to create mockups that look real with Axure. If you do have Photoshop skills though it definitely can help as you can easily bring in edited images into Axure from it.
Realistic interactions: On top of creating prototypes that look real, you can also easily make them interact like a real site would. This is useful for not only showing developers and stakeholders but for user testing as well.
Sharing prototypes: Sharing Axure prototypes with others is easy, even if they don't have the Axure software. You can either upload your file to Axshare, Azure's free hosting service or host it on your own servers and share the link with viewers. The link allows users to interact with the site as though it were real as well as easily switch between pages with a collapsible site map.
The recruitment panelists are not professional, nor do they take the tasks seriously. You are going to get a lot of bad data.
They are HQ'd outside the US and must have a small team because the customer service is the absolute WORST I've experienced in their industry.
They pride themselves on documentation, but when they fail to document something they blame the customer for the mistake.
There are way too many limitations with the tool after you launch, limited integrations, and poor survey questionnaire options. The tool itself is far too basic for most sites, especially B2B.
Axure feels like a tool that started with a simple interface that wasn't redesigned over time. Simple tasks sometimes require clicking through multiple layers. Crucial pieces of functionality are hidden under text links, or just flatly aren't discoverable. Much of the quirks of the interface only come from having screwed up numerous times, and knowing that certain things are just difficult to accomplish.
I would rate Optimal Workshop's overall usability 9 out of 10 due to several key factors. Firstly, the platform has a user-friendly interface makes navigation straightforward, even for first-time users. The tools and features are well-organized, ensuring users can quickly find what they need without unnecessary complexity. Secondly, the platform is highly intuitive, meaning users can easily understand how to perform tasks without extensive guidance. This is supported by clear and concise instructions throughout the application, reducing the learning curve significantly.
Additionally, the learnability of Optimal Workshop is exceptional. New users can become proficient in a short amount of time, thanks to its well-thought-out design and helpful onboarding materials. Even more advanced features are presented in a way that feels approachable and manageable. Finally, the platform supports a seamless workflow, allowing users to focus on their research or tasks rather than struggling with the software. These qualities collectively make Optimal Workshop a reliable and efficient tool for many projects, justifying its high usability rating.
I've never used the support for Axure but they do have an online community that can be helpful when you're unsure how to accomplish a specific bit of interactivity. Overall the community for Axure is a great benefit for the software. There are also a lot of shared library assets which can help reduce the time you spend on projects.
We’ve never had to use much of their support services since the platform is very easy to use, we have however needed to transfer ownership between team members due to people leaving or other circumstances. Under those situations, the support offered to us has been been very quick and efficient and we never had to nudge them much to get the job done.
I think that the online training videos cover all product features and are a great resource to point people to. The newsletter is also frequent and passes on a range of tips and techniques for users that are eager to learn more, or just want to keep themselves up to date
Axure stacks up pretty nicely against other tools, in terms of available functionality and support for users. It’s probably the best tool I have used to create the most realistic and complex prototypes for sales purposes. However, its interface is outdated compared to other tools, and it’s a less efficient tool than other tools, such as Sketch, that enable users to create and iterate upon designs more quickly. We will continue to use Axure for complex designs, particularly for prototypes that need to be external-facing, but we’ll opt to stick with Adobe XD or another tool for internal use, to save time and energy by using a more straightforward tool.
Optimal Workshop was the best tool that provided just what we needed and not anything more. The price point was also perfect for us as it provided room to try it out and then jump into a bigger package
When understanding the minimal needs to describe multiple dimensions of UX using this tool, a designer can very quickly create a prototype using this tool and can help reduce the time needed to assess very usability requirements and business validity for an application.
The generated files source code absolutely cannot be used in the application code. Measures should be taken to ensure the code is not used in the application code or else you risk rework in development/implementation.
Optimal Workshop has provided a very low-risk, quick testing ground for navigation menus. So while the full impact cannot be determined, we are happy we are using Optimal Workshop, and are gaining benefits from it.
