Axero's Communifire is an Enterprise Social and Collaboration platform. Used internally, it connects employees, key customers and partners to pursue shared goals. Used to build an online community, it puts the emphasis on working together, not just meeting socially. The platform, designed to encourage the spread and expansion of ideas is suited for organizations that want their community to not only get connected but also feel they are getting things done.
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Igloo
Score 6.9 out of 10
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Igloo Software is a social business software company that builds digital workplaces and intranet solutions to support online communities and businesses of any size. It is a suite of content management, collaboration and knowledge sharing tools within one secure social networking platform. Online communities drive groups, teams and organizations to improve employee productivity, foster relationships and increase collaboration with customers, partners and suppliers.
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Pricing
Axero
Igloo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axero
Igloo
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.
Igloo is free to use for up to 10 users.
Paid accounts begin $12 per user per month.
We also offer volume discounts for enterprise-wide intranets and external users. Contact us for details.
Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Igloo is really great for giving your organization access to the latest version of documents and templates. It's also great for organizing and versioning shared resources. It can also be customized for your organization in terms of sections, page layout, color scheme, branding, etc. It's not so great for search or for offline use. Overall I'd highly recommend it.
Igloo gives you great customization abilities and really fits the need for small communication bursts to important company-wide announcements — when their UI was not getting in the way.
Igloo offers a lot of "bells and whistles" if you need them. But it was hard for these small, nonessential elements to not get in the way of the overall purpose of its use.
Their sales team was spectacular. But their implementation team was hit or miss. Only one or two people I was able to connect with were both knowledgeable and quickly responsive.
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
I evaluated a number of platforms. Here's the list: Mango Apps, Jive, Jostle, Zyncro, Bitrix 24, Exo platform, Huddle, Confluence, Hip Chat, Wrike, Hive. Some of the other platforms were really nice but Communifire was the platform that best meet our needs.
Igloo stacks up by keeping simple. You can find all functionalities in a very easy way due to the good UI and UX that is provided. Basically, all that you need to improve communication and collaboration in your team/company is available. Also, there are a lot of integration possibilities that can enhance your experience with Igloo.
Faster, more consistent onboarding. We host all training materials in an easy-to-access and easy-to-update space.
Better product knowledge = greater sales. We post training information about new products for immediate use by all team members.
Better communication within the store team translates to better customer service. Keeping part time team members up-to-date has always been a challenge. Now they are able to catch up quickly when they get to the store.
