Axcient x360Sync vs. Google Backup and Sync (discontinued)

We work across many industries. Since the product is secure, it has solid application in any thing from construction trades to financial services.

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Google [Backup and Sync] is great if you want a nice free solution to sharing files where multiple people need to be in them at the same time. Everyone needs a free google account and they can have access and share file easily. If you need something that integrates well with the windows file explorer or a mac computer though, this solution isn't the best one out there because it works best through the web interface.

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• Support is outstanding
• The product is designed in a manner that is easy to deploy

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Independently Invited by TrustRadius

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• file version is very good to recover if we did wrong thing in that file
• can restore file back if we empty from trash
• smart sync for offline file use in case no internet
• work cross platform mobile, Android, web, tablet, PC easy to share and manage permission

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• Billing tools to generate end user invoicing would be very helpful
• More granular permissions for file sharing

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Independently Invited by TrustRadius

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• A lot of people getting confused by how the app opens. If the app is open, it will give a little icon on Mac on the toolbar so they think it's not working.
• It can be a bit better UI.
• Search option can be stronger.

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It requires little to no user intervention to get it working properly

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Out of all the IT services companies we use, I would rate Axcient the best support company of the bunch.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Google support is usually pretty good, never had an issue that required direct communication or support from Google.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Axcient Anchor is much more efficient, easier to use, and more reliable than OneDrive.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Since the [Google Backup and Sync] works with google/gmail accounts, and most people have a google account already it made it an easy solution to setup and link with most users. The other solutions would have required setting up new accounts for most employees to get them started, so it saved us that hassle.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The product fits well with our total solution approach to IT services.
• There has been no negative impact as our customers like the product and find it easy to use.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Google Backup and Sync is not expensive for businesses
• Google Backup and Sync has good data leak prevention inside already

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info