Axcient x360Cloud vs. VMware Site Recovery Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Cloud
Score 7.1 out of 10
N/A
Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A
VMware SRM
Score 9.0 out of 10
N/A
VMware's Site Recovery Manager (VMware SRM) is a disaster recovery option, used to automate orchestration of failover and failback to minimize downtime and improve availability with VMware Site Recovery Manager.N/A
Pricing
Axcient x360CloudVMware Site Recovery Manager
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360CloudVMware SRM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Axcient x360CloudVMware Site Recovery Manager
Features
Axcient x360CloudVMware Site Recovery Manager
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Axcient x360Cloud
8.4
Ratings
8% below category average
VMware Site Recovery Manager
-
Ratings
SaaS Product Integration8.20 Ratings00 Ratings
Multiple Data Restoration Options9.10 Ratings00 Ratings
Data Auditing and Search7.30 Ratings00 Ratings
Data Storage in the Cloud or On-Premises9.10 Ratings00 Ratings
Best Alternatives
Axcient x360CloudVMware Site Recovery Manager
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Keepit
Keepit
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360CloudVMware Site Recovery Manager
Likelihood to Recommend
8.6
(0 ratings)
7.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
Axcient x360CloudVMware Site Recovery Manager
Likelihood to Recommend
We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.
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SRM is a must-have tool if your business requires you to failover your VMs to a disaster recovery site and provide valid testing and real-time numbers. Our VP office is always amazed at how easily we are able to satisfy our annual testing and show actual results with time stamps and the sequence of each VM that is up and running. SRM may not be needed in a very small business that does not have the capacity nor the need to have their infrastructure off site in a form of a disaster recovery site.
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Pros
  • Backup
  • Restore
  • Customer Service
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  • Easy to build a recovery plan
  • Easy to test recovery plans
  • Works with storage based replication or non storage based replication
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Cons
  • Live chat support is not available for all products
  • Support will sometimes take a while and bounce around to multiple teams and people
  • Search functionality is lacking and confusing
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  • I am not very pleased with the overall licensing cost. It's pretty expensive. Especially if you have a small number of VMs, you are paying a lot.
  • We had a little struggle getting our support tickets resolved by VMWare support.
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Likelihood to Renew
No answers on this topic
- easy to set up - easy to protect critical servers in case of disaster
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Usability
This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.
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VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
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Support Rating
No answers on this topic
Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
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Alternatives Considered
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
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Veeam Backup & Replication is slower than VMWare SRM and doesn't suits our RTO (Recovery Time Objective).
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Return on Investment
  • Competitive pricing for MSP's
  • Client support was top notch and they insured we were able to implement quickly
  • Agent deployment was simple and smoth
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  • The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
  • We've been only running for 4 months and haven't had to use SRM.
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ScreenShots