Axcient x360Cloud vs. Precisely Assure MIMIX

We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.

Incentivized

MIMIX is well suited when the organization requires a PLANNED Switch. MIMX will also work for any unplanned switches. However, this is not the most ideal situation and we have had to perform at least once when the older iSeries hardware failed, and the business transactions were on hold, impacting the business. MIMIX support was required to be called upon to assist. We were able to get the new iSeries online within an hour, so thankfully the outage to the business was miminal. It is important that any organization utilizing MIMIX schedule, prepare, and plan for the PLANNED Switch, at least once per year, if not twice per year.

Incentivized

• Backup
• Restore
• Customer Service

• Redundancy - needs to be available at a moment's notice.
• Protection - the business would be greatly impacted, therefore protection of production systems is key to the business succeeding.
• Usability - needs to be user-friendly, easy to navigate and operate, as it will be required at any given time.

Incentivized

• Live chat support is not available for all products
• Support will sometimes take a while and bounce around to multiple teams and people
• Search functionality is lacking and confusing

Incentivized

• Possible false sense of security for ransomware attacks.

Incentivized

This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.

Incentivized

MIMIX is software built for availability. By its nature it is must be available. As long as the underlying system and communication network are available MIMIX is working. And if there are failures in either of those, MIMIX is designed to allow for a quick and resilient recovery once underly systems or communications are restored

Incentivized

I have never seen MIMIX itself be a performance bottleneck. However it is important to consider the network in overall performance of any remotely replicated systems. MIMIX can only replicate as fast as the network allows. But a strong capability of MIMIX is its ability to "buffer" its replication, so it can be sent without error as the network allows

Incentivized

Support is available and efficient. Response time is good and likelyhood of a quick resolutiion is high. However the mature solid product and proactive management tools, fortunately make support requirements relatively rare. The support for version upgrades is also strong, but again the basic upgrade process is usually straightforward and well documented.

Incentivized

We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.

Incentivized

Iterra is a less capable "little brother" product to MIMIX. Iterra like MIMIX was acquired by Vision, then subsequent owning organizations, now Precisely. Most of the original core Iterra functionality has been rolled into MIMIX. The Iterra product still exists but in a very limited role. Precisely and the previous owner has been very clear in their recommendation to standardize on MIMIX.

Incentivized

MIMIX works to its intended functionality. It provides real time data replication across multiple partitions and systems as defined. I have never witnessed any problems with MIMIX in scaling to larger systems or adding new data groups. In conjunction with the inherent scalability of IBMi scalability and configuration flexibillity are rather quick and easy.

Incentivized

• Competitive pricing for MSP's
• Client support was top notch and they insured we were able to implement quickly
• Agent deployment was simple and smoth

Incentivized

• Successfully providing its intended use - HA/DR.
• Provides industry audit approval.
• Having an HA/DR solution in place is viewed as a positive by customers and potential customers for the marketing of the organization's core products and services.

Incentivized