Axcient x360Cloud vs. MetricStream Business Continuity Management (BCM)

We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.

Incentivized

MetricStream BCM helps provide visibility and tracking into an organization's operational activities. It can be used for a variety of different things in the Information Security universe and is a great tool to help management keep track of action items and measure things that are going on in the department.

Incentivized

• Backup
• Restore
• Customer Service

• Dashboards - Easy to read and visually appealing
• Workflows - Helps simplify a complicated process
• User Interface - Intuitive and easy to use

Incentivized

• Live chat support is not available for all products
• Support will sometimes take a while and bounce around to multiple teams and people
• Search functionality is lacking and confusing

Incentivized

• Permissions management
• Creating complex libraries

Incentivized

This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.

Incentivized

There was a lot of one-on-one help from MetricStream that really made our experience with the application better.

Incentivized

We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.

Incentivized

• Competitive pricing for MSP's
• Client support was top notch and they insured we were able to implement quickly
• Agent deployment was simple and smoth

Incentivized

• Increased visibility.
• Good collaboration.

Incentivized