AWS Identity & Access Management vs. SailPoint Identity Security Cloud

AWS Identity & Access Management is well suited to managing AWS application access between services. Very helpful for both third-party products and in-house developed software. Very happy with how easy it is to create access keys and then share them in our environment. AWS IAM can also be used to manage individual users, but I highly recommend using AWS SSO for that purpose instead. Much easier to deploy for console access and from a security side easier to turn off in one click from your SSO provider.

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We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.

Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.

For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.

• Customized access per key to limit scope
• Safely distributes access keys
• Provides access audits

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• Brings users access, profiles and accounts all into one place
• Manages the Life Cycle Management process across ALL identities, permanent and Temporary
• Secures and manages access to critical applications and resources across the group
• Enables Info. Security to customise, share and delegate authority across the group
• Single version of the truth across our technology platform

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• Better integration with roles and policies so you don't need three windows open to create a new IAM user
• Display recommended configurations based on services being used
• Easier options to base config on existing users

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• The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.

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We would be unable to manage the interconnected nature of our AWS services without AWS IAM.

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Overall usablity is excellent. The product is capable of performing all the expected tasks for a IAM solution.

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Support for Customizations is very limited.

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Implementation was done correctly and all the requirements were met.

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While we do not use Microsoft Azure for our servers and other customer-facing services. If we did, we would have to use Microsoft Azure Active Directory to manage access to services appropriately. It's difficult to quantify the differences between the services as they are truly different. I would recommend choosing AWS or Azure, then using the identity management provided by the same vendor.

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The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.

• Without IAM, it would be difficult to use AWS across services. Increased ROI

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• Over 300,000 password change/reset calls avoided to the helpdesk annually.
• 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
• Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.

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