AWS Identity & Access Management vs. JumpCloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AWS Identity & Access Management
Score 8.0 out of 10
N/A
AWS Identity and Access Management (IAM) enables users to manage access to AWS services and resources securely. Using IAM, users can create and manage AWS users and groups, and use permissions to allow and deny their access to AWS resources.N/A
JumpCloud
Score 8.4 out of 10
N/A
JumpCloud® delivers a unified open directory platform used to securely manage identities, devices, and access across an organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.
$11
per month per user
Pricing
AWS Identity & Access ManagementJumpCloud
Editions & Modules
No answers on this topic
Device Management
$11
per month per user
SSO
$13
per month per user
Device Management + Identity
$15
per month per user
Core Directory
$15
per month per user
JumpCloud Platform
$22
per month per user
JumpCloud Platform Prime
$27
per month per user
Offerings
Pricing Offerings
AWS Identity & Access ManagementJumpCloud
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details18% discount for annual pricing.
More Pricing Information
Community Pulse
AWS Identity & Access ManagementJumpCloud
Features
AWS Identity & Access ManagementJumpCloud
Identity Management
Comparison of Identity Management features of Product A and Product B
AWS Identity & Access Management
6.3
Ratings
25% below category average
JumpCloud
8.2
Ratings
1% above category average
ID-Management Access Control9.00 Ratings8.50 Ratings
Account Provisioning and De-provisioning7.00 Ratings7.50 Ratings
ID Management Workflow Automation2.00 Ratings7.50 Ratings
ID Risk Management7.00 Ratings8.20 Ratings
ID Management Single-Sign On (SSO)00 Ratings8.80 Ratings
Multi-Factor Authentication00 Ratings8.50 Ratings
Password Management00 Ratings8.20 Ratings
Best Alternatives
AWS Identity & Access ManagementJumpCloud
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AWS Identity & Access ManagementJumpCloud
Likelihood to Recommend
9.0
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
7.4
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
AWS Identity & Access ManagementJumpCloud
Likelihood to Recommend
AWS Identity & Access Management is well suited to managing AWS application access between services. Very helpful for both third-party products and in-house developed software. Very happy with how easy it is to create access keys and then share them in our environment. AWS IAM can also be used to manage individual users, but I highly recommend using AWS SSO for that purpose instead. Much easier to deploy for console access and from a security side easier to turn off in one click from your SSO provider.
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JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine. Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools. BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
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Pros
  • Customized access per key to limit scope
  • Safely distributes access keys
  • Provides access audits
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  • User Management - The ability to control our users and set password/polices is made easy in the JC console
  • Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
  • SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
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Cons
  • Better integration with roles and policies so you don't need three windows open to create a new IAM user
  • Display recommended configurations based on services being used
  • Easier options to base config on existing users
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  • SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
  • Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
  • Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
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Likelihood to Renew
We would be unable to manage the interconnected nature of our AWS services without AWS IAM.
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No answers on this topic
Usability
No answers on this topic
It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
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Support Rating
No answers on this topic
We have their premium support. Not only is the support great, but our SAM / Account manager directs any questions or updates to the proper channels and gets us the needed info and solution quickly. Due to this, we find JumpCloud to exceed our expectations and puts us at ease that our Foundation Tech Solution is VERY reliable.
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Implementation Rating
No answers on this topic
Being responsible for choosing the product after a POC and pilot we found the process to be simple and effective
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Alternatives Considered
While we do not use Microsoft Azure for our servers and other customer-facing services. If we did, we would have to use Microsoft Azure Active Directory to manage access to services appropriately. It's difficult to quantify the differences between the services as they are truly different. I would recommend choosing AWS or Azure, then using the identity management provided by the same vendor.
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Return on Investment
  • Without IAM, it would be difficult to use AWS across services. Increased ROI
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  • Very easily add, or disable employee logins
  • Reduce "password fatigue" by being able to reduce password expiration requirements, and having single sign on
  • Higher security and visibility of security issues
  • Reduced onboarding time from days to minutes
  • Enabled easy reassignment of user accounts to another user via groups when employees leave
  • Quick securing of terminated users, or otherwise compromised accounts
  • Reduced user disablement time from previous manual methods requiring days, to literal minutes
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ScreenShots