AWS Config vs. ExtremeCloud IQ

To keep track of changes and to answer many compliance issues this is a life-saver. AWS does a good job providing tools like this. Any AWS workload should be monitored with AWS Config. It even is great for troubleshooting and seeing who changed what at what time.

Incentivized

In complex environments where redundancy is required or a high density of client devices is in use. It is helpful to small enterprises with limited IT staff, as once the auto-provisioning is set up with AP templates, it means APs can be installed by non-IT staff. Licensing can be complex due to all the models, but the ability for co-term licenses to end on the same expiry is essential.

Incentivized

• It can help you define rules for provisioning and configuring of your AWS. We use it for this purpose.
• It maintains configuration history. So you can use the AWS Management Console, API, or CLI to obtain details of past configurations
• It gives you a configuration snapshot of all of your AWS resources and you can store it in AWS S3.
• You can integrate it with AWS CloudTrail to correlate configuration changes to particular events in your account.

Incentivized

• GTAC support is excellent; they understand the issue and do not hesitate to help in detail.
• The layout is very intuitive and easy to use, especially the templating of switch port types. It makes it simple to use context-based names so the purpose of the port can be understood.
• The auto channel selection now works very well, including the SDR dual 5GHz mode.

Incentivized

• Vendor lock-in, no easy migration path for example if you want to move some workloads to Azure, you'd not be able to lift and shift.
• Only at an AWS resource perspective - cannot do desired state configuration at an OS level (which makes sense but be good if you could even as a separate feature within AWS Config).

Incentivized

• Licensing as a whole is a nightmare. If you have a device RMA'd - you have to email their licensing team to have the device license transferred to your new hardware. Licensing renewals are also a pain, as oftentimes they don't have the licenses correctly tied to each device you own. Definitely the biggest issue I have with ExtremeCloud IQ Networks
• Hardware is tied to you once you purchase it, so there is no resale market/secondary market for the devices you purchase - should you try to sell them when they're end of life within your organization

Incentivized

Being a web platform, it is very easily accessible. The user interface is very simple, intuitive, and visually well-designed. The learning to use it was very quick and can be done even without specific user manuals. Access to the analytics and troubleshooting tools is also extremely intuitive and very well-crafted.

Incentivized

The performance has never been an issue for us, the dashboard gives us real-time monitoring and the alert sends us the notification within less than a minute of it happening, this applies to all of the monitored resources on AWS. However we can't (or probably haven't figured out how to) integrate with any other third party services, so we can't really evaluate how it integrates with other services

Incentivized

Despite the comparison it is not really apples to apples, the main purpose of the service is quite similar which is to monitor your application or services. In terms of AWS services, AWS Config provides more options to monitor and log your service on the infrastructure level which is very useful on that level and overall will give you more information about what is currently happening. Meanwhile PaperTrail is more suited to monitor and log your service and could only give you information on the application level.

Incentivized

I previously used Aruba APs in the early 2010s - but have no other experience since then

Incentivized

• Enforcing audit requirements
• Easy to set up alerting when there are rule breaches
• Auto remediation reduces the manual policing of such breaches

Incentivized

• Extreme has allowed us to significantly reduce the time required for incident resolution.
• Close to zero-touch greatly enhanced our business.

Incentivized