TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avochato

    Score10 out of 10
    N/AAvochato is a text messaging software service for sales, customer support, and other departments and business entities featuring two-way texting, chat widget for websites or applications, and other tools to facilitate easier communication with customers.N/A
    Pricing
    Avochato
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Avochato
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Avochato
    Considered Both Products
    Avochato
    Chose Avochato
    We never tried or used any other platform
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Avochato
    Likelihood to Recommend
    10.0
    (3 ratings)
    User Testimonials
    Avochato
    Likelihood to Recommend
    Avochato
    Well suited: Problem resolution, timely response, 1-many communicaiton, event triggered automation, allows reservationists to text multiple people at one time, and puts all the relevant decision making information in a link. Also allows us to have a written record of the conversation. Less Appropriate: Still cannot replace the Southern hospitality of a phone call. Sometimes texting reaches a point, where a phone call can solve fix, or figure it out quicker
    Incentivized
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    Pros
    Avochato
    • Platform for easy monitoring of communication
    • Ease of use for batching communication to multiple entities at one time
    • Projecting or pre-scheduling communication in a time pre-determined by our office.
    Incentivized
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    Cons
    Avochato
    • The mobile app definitely could be better. Sometimes it crashes, and you can't see the tags or create new contacts, and it only lets you call and send and receive messages, but you can't take calls from the mobile app.
    Incentivized
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    Alternatives Considered
    Avochato
    We never tried or used any other platform
    Incentivized
    Read full review
    Return on Investment
    Avochato
    • Extremely positive. Very efficient style of communication.
    • Excellent booking engine, very effective marketing option. Click to text.
    Incentivized
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    ScreenShots