AvidXchange vs. PairSoft

For a company who is needing to transition from paper invoices/manual approvals to an electronic solution, AvidXchange is an excellent option. It is very functional and will highly improve your invoice capability, the speed of invoice processing, and will help your overall accounts payable department. It also makes auditing much easier, where auditors are able to easily search invoices, see approvals, payment status, etc.

Incentivized

It used to be a great total solution for document management - product, support, services and sales. Now it's just the product. But I can't expand it to additional transactions or fix an issue.

• Automation: Every part of Avid's process is automated through the use of workflows established by the AvidXchange administrator. This allows all vested entities to review and approve the payment of an invoice in a timely manner.
• Transparency: As an invoice goes through the review and approval process, every step is documented and available for review. This ensures all parties are appropriately vested in ensuring the timely approval of invoices for payment
• Accuracy: Automating the AP process has helped to minimize the risk for errors that occur through manual invoice entry and approval.

Incentivized

• Meta data assignment to documents
• Easy UI

• I really wish there was a way for AvidXchange indexers to "get to know" the companies they index for. The indexing policies are such that it leaves little room for common sense and I do a fair share of correcting workflows and such.

Incentivized

• The interface could be updated.
• The program sometimes will continue to run in the background after Raiser's Edge is closed.
• Initial use can be a little confusing to learn.

Incentivized

At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.

Incentivized

AvidXchange is very easy to use and the customer service is always there is you need help or more training. New employees even comment on how easy it is to pickup the program.

Incentivized

PaperSave is extremely easy to use and integrate into any fundraising office. If your company is using Blackbaud products, PaperSave will integrate seamlessly with Raiser's Edge and Raiser's Edge NXT. The ability to save documents to records seems like such a simple concept, but because Raiser's Edge doesn't offer this function in its own program, PaperSave is a life saver.

Incentivized

Similar to what I mentioned earlier in this review, the main pro of PaperSave for my company is its Raiser's Edge integration. The program loads immediately as soon as Raiser's Edge is launched so there's no need to open separate programs. The documents and queries loaded from PaperSave into Raiser's Edge were simple to upload and read.

Incentivized

Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.

At the time we moved to AvidXchange; CSI did not have the full functionality of processing invoice for payment. We only utilized them for specific vendor who took payments via virtual credit card. All invoices were processed in house by our AP Department.

PaperSave works well in part due to its database integration functionality. It allows our team to use Raiser's Edge (our main tool as it's our constituent database) without having to constantly switch back and forth between programs. It's simple enough for new staff members to learn as part of their on-boarding process and hasn't caused any major issues for our team.

Incentivized

• AvidXchange has saved us on payroll by making the process go from hours to minutes. It really cuts down the time needed to get invoices approved and into QB for payment.
• It is very easy to train employees to use which also saves time and money.

Incentivized

• PaperSave allows for a more integrated look at our constituents, which in turn, allows us to develop more strategized asks.

Incentivized