The AvePoint Confidence Platform is used to transform the chaos of digital workplace technology and data into a secure, enriched, and controlled experience that improves productivity, improves decision making, and lowers cost of ownership.
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OneTrust Privacy Automation
Score 8.3 out of 10
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The OneTrust Privacy Automation solution is used to simplify compliance, improve operational efficiency, and enable risk-informed decisions.
AvePoint's Confidence Platform is very well suited for all businesses, specifically those on a budget, who are looking to secure, harden, and manage their Microsoft 365 environment. Their stack includes products to migrate data, back up data, secure and maintain data, apply custom policies around data management, and get valuable insights into how your data is being used. I cannot think of a scenario where their products would not be well suited for a company, because data management is critical.
OneTrust offers the monitoring, the assessment, and the verification process of data, a formal way of ensuring the results outlined are correct, understandable, and confined. Besides, the policy and the website scanners from OneTrust are incredible, virtual, and concrete. Besides, OneTrust outlines the risk management options, with the customer mapping and taking the required assessments. Lastly, websites and cookies are efficiently scanned and made efficient for concrete business management.
I am not confident in their Exchange migration tool, which in the past, has not been a reliable method for data migrations
Some of the products in their stack are very complex, and without some hand holding, it can be cumbersome to set up and maintain
I would like to see live support options, which don't seem to be available at the moment. You are forced to create a ticket, then wait until a support agent reaches out to you.
Overall, I think AvePoint's Confidence Platform, and specifically, their backup solution and data migration solution, are very user friendly, even for a novice. Their knowledge base for the products is extensive, and provides detailed instructions for almost everything you will be doing within their platform. They also have a very knowledgeable support staff, and their products are tailored to make your company more secure.
We have used a shared hosted tenant managed by OneTrust for over three years with only one instance of a lengthy (4+ hours) unexpected outage which happened years ago.
We selected a European hosting location based on our initial use case, however, our usage of the OneTrust platform has expanded globally to where the majority of users sit in the Americas or Asia-Pacific regions. There is a noticeable lag when navigating the platform for users located far away from the hosting location.
As a user, you can mitigate any sluggish response time by the aggressive use of multiple browser tabs. I commonly have one tab open on an Inventory detail screen, another tab on an Assessment window, and maybe another tab on a customized inventory list screen. If one tab is slow I hop to another tab and work on that tab while the first tab responds.
Both our customer rights access and cookie consent advisors were responsive and helpful in getting us trained on using the platform and the various assets implemented on our website. We had multiple training sessions that were more than enough in getting all of the users on our team familiar with what we needed to do.
An implementation specialist worked with us remotely during our initial deployment. Due to the diverse geographic locations of my organization's participants, the implementation and training had to be done remotely (this was before COVID-driven remote work).
The implementation specialist was knowledgeable and helpful but to really get full benefit from the platform I encourage organizations to dedicate a specialist within your company to really study and learn the platform.
It is better than Veeam since it can backup more different types of data such as Project Online and Public Folders. Setup is generally easier if support is there to help.
The platform has exceptional capabilities to customize the user interface, reports, and recorded information. In most cases, the customization can be compartmentalized so that if the customization performed for Department A is determined to not impact Department B, the customization can be hidden from Department B.
We have four different departments using the IT Risk Management module. Three departments share their work in what we call the 'shared data risk management zone'. Another department is using IT Risk Management for a bespoke portfolio risk management task, and the customization for this department is largely hidden from the other departments.
