The AvePoint Confidence Platform is used to transform the chaos of digital workplace technology and data into a secure, enriched, and controlled experience that improves productivity, improves decision making, and lowers cost of ownership.
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Keepit
Score 9.8 out of 10
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The Keepit platform, from the company of the same name in Copenhagen, is a solution that protects cloud data, boasting simple deployment and restore options that enable users to recover historic data. The Keepit platform supports any Cloud Workload and offers full retention on the user's terms from one year to eternity. It features indexing and search to ensure users have a complete view of data. The solution features supports Microsoft Office 365, Dynamics 365, Google Workspace, and…
AvePoint's Confidence Platform is very well suited for all businesses, specifically those on a budget, who are looking to secure, harden, and manage their Microsoft 365 environment. Their stack includes products to migrate data, back up data, secure and maintain data, apply custom policies around data management, and get valuable insights into how your data is being used. I cannot think of a scenario where their products would not be well suited for a company, because data management is critical.
The ability to restore within minutes is beneficial and helps productivity; no longer spend hours restoring from tapes. They can show a new start to the interface and portal, and within minutes, they know how to navigate and restore if required. It is very user friendly and easy for understand and navigate.
I am not confident in their Exchange migration tool, which in the past, has not been a reliable method for data migrations
Some of the products in their stack are very complex, and without some hand holding, it can be cumbersome to set up and maintain
I would like to see live support options, which don't seem to be available at the moment. You are forced to create a ticket, then wait until a support agent reaches out to you.
Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to.
Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem.
Keepit just works. No hassle, no need to check it all the time, no need to check up on storage. If they don't raise the price (too much), I don't see any reason to switch.
Overall, I think AvePoint's Confidence Platform, and specifically, their backup solution and data migration solution, are very user friendly, even for a novice. Their knowledge base for the products is extensive, and provides detailed instructions for almost everything you will be doing within their platform. They also have a very knowledgeable support staff, and their products are tailored to make your company more secure.
Such a simple solution to use. User friendly, intuitive, processes can be completed in minutes instead of hours with restoring from tape, and requesting the return of tapes from the off site location, thus saving many hours and cost of storage. Also gives the end user a better experience as files can be restored almost immediately.
Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.
It is better than Veeam since it can backup more different types of data such as Project Online and Public Folders. Setup is generally easier if support is there to help.
We previously used Veeam to backup data from O365 to local servers. We had other SaaS platforms we needed to include and move from local to cloud backups. While Veeam does have multiple cloud options but compared with Keepit it was overly complicated and less cost effective. Keepit was a no-brainer in terms of simplicity and having a single 360 dashboard.
