Aventri vs. RunSignUp

I believe Aventri has a big learning curve, so if you are short on time, I would recommend hiring someone who already has experience. We had a few months, but making changes took a while because only two staff members had time to figure out and learn the system. I don't think the website is very user-friendly, but I don't think it's so hard that the average worker cannot learn it. We happened to be short on time so learning the system was an added stress that would not normally be there.

Incentivized

RunSignUp is a well-templated online platform for athletic event registrations. The customer service is awesome and we have found the platform to be fairly user-friendly and intuitive. The platform falls a bit short when a registrant is trying to register multiple people within a single transaction using a registration kiosk. Other than that though, it’s a fairly simple platform with good reporting capability.

Incentivized

• Manages class size limits very well.
• Provides information for hotel booking and transfers so that all this information is in one record.
• Unlimited number of pages for the website is invaluable - we looked at other programs with only 4 pages for the website and that just isn't enough for our clients.

Incentivized

• Built-in templates to make design a breeze
• Great client support
• Simple and effective email tool
• Easy reporting
• Easy learning curve

Incentivized

• Mobile app does not allow for video advertisements.
• The day the event is scheduled to be over in Aventri it clears from your list and it makes getting reporting and analytics difficult after the event is over.

Incentivized

• Additional information on participants.
• Messaging to users or participants.
• Calendar function is hard to use.

Incentivized

I had a few issues while onsite (over the weekend). The support information given to me was incorrect and I had a hard time tracking down how to get assistance while onsite (on a weekend). When you are onsite, issues are usually heightened and need an immediate response, and I didn't get that.

Incentivized

Customer support is quick and straightforward and always available!!

Incentivized

SignUp4 was our previous service and performed well. It wasn't until after it shuttered that we realized how much more could be provided. Cvent (which absorbed SignUp4) provided many of the old solutions but at a significantly higher price. In the end, it seemed more suited for very large events more so than the size we normally run. Thus we chose eTouches to supplant SignUp4.

Incentivized

I liked RunSignUp much more as it was much better suited for what we were looking to use it for and do. The functionality matched our needs and we were able to fine-tune exactly what we needed from the system without losing too much of the user experience.

Incentivized

• Much more thorough reporting than previous provider.
• The ability for long term goal creation based on the objectives evaluated post conference.

Incentivized

• Less employee time spent in admin tasks.
• Lower cost of payment processing.

Incentivized