Avaza vs. YouTrack

There are teams who work hard, and there are those who work smart. Avaza helps you be the latter--it's is a great tool for any team collaborating on several projects, especially multiple projects with a lot of simultaneously moving parts. It has just about everything you need - from team schedules to timesheets, down to the task and sub-task monitoring. The best part for me is that we can switch from List View to Kanban to Gantt charts!

For collaboration between Support and Engineering/QA teams, YouTrack has been really helpful in communicating bugs and their impact to customers. Once we had a maturing Product Management team, however, YouTrack became less effective for customer feature requests. Because FRs have a longer lifecycle than bugs and need deeper understanding, we moved FRs into another tool that is owned by product managers.

Incentivized

• Helps keep track of time spent on each project
• Helps employees break down their time spent throughout the day
• Encourages better time management skills

Incentivized

• Tracking Issues
• Clean UI
• Managing Multiple Aspects of the Product (API, Frontend)

Incentivized

• I wish sub-tasks could also have due dates
• For really big projects, we hope there could be phases (aside from sections)
• In the chatbox, it would be great if photo attachments could be displayed as screenshots (instead of downloading the file)

• We're actually very happy YouTrack users and have yet to come across a scenario where any of the team felt the product was lacking.

Incentivized

Because it has been amazing and easy to work with.

Incentivized

Avaza is very easy to use, but the mobile app needs work.

Incentivized

YouTrack can be highly customized to meet our needs. We've seen some quirks when upgrading our instance or duplicating issues

Incentivized

They are always available and open to doing a call or a shared screen to walk through the issues.

Incentivized

I've used Trello before, but Avaza has way more features and is more applicable for cross-team collaboration. We selected Avaza for it's ability to not only project manage, but also for invoicing, expenses and it's ability to track time. We've gotten more accurate with estimate project hours, and therefore create more accurate proposals

Incentivized

YouTrack is more cost effective than all the commercial options. It's way more powerful and easier to use than the Open Source ones. It's a good middle ground and it does everything we need. Our software projects are of moderate complexity and YouTrack handles them well. Likewise, when it comes to external users, we've had good feedback from clients. Many of these clients are non-technical and have expressed their relief at not having to use something like Jira which is often quite impregnable for such users.

Incentivized

• Avaza has made it easier to see how long I spend on certain types of projects and where I could be spending more time.

Incentivized

• Saved time documenting
• Saved time organizing physical tickets
• Saved money as opposed to Jira