Avaza is a software suite targeted for all business sizes. It includes modules for project management and collaboration, resource scheduling, team chat, time tracking, expense management, quoting and invoicing. Depending on their business needs, companies can use as many, or as few, of the modules as they need. Avaza offers reporting functionality, and the project management module is designed with both list view and Kanban style task management, so users can choose…
Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.
There are teams who work hard, and there are those who work smart. Avaza helps you be the latter--it's is a great tool for any team collaborating on several projects, especially multiple projects with a lot of simultaneously moving parts. It has just about everything you need - from team schedules to timesheets, down to the task and sub-task monitoring. The best part for me is that we can switch from List View to Kanban to Gantt charts!
[Chatter] is the tool that makes our relations stronger. It provides advanced ways of communication. I have trained my many team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your customers. It will surely enhance the productivity of your organization.
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
I haven't had to use support often, but when I have Salesforce was very responsive. Like with all things Salesforce, it is easy to use and doesn't have too many issues, so I don't think that people will have to use support often, but if so, they are easy to work with and helpful within the product.
I've used Trello before, but Avaza has way more features and is more applicable for cross-team collaboration. We selected Avaza for it's ability to not only project manage, but also for invoicing, expenses and it's ability to track time. We've gotten more accurate with estimate project hours, and therefore create more accurate proposals
Because Chatter is tied into our CRM I feel it is easier to use. Teams is better for instant answers and chats. Chatter is better for a data storage of ideas and answers. While they both have there advantages It is hard to say which is more valuable on their own
This has had a very positive impact when it comes to verifying if proper communication has been had among teams. This helps us know when and what people have been informed of, which gives us the opportunity to regularly review our communication styles.
This has had a very positive impact when trying to find particular individuals in a very large company, and without any barriers.
This also provides a 'get networking' tool for new and existing individuals to the company, helping people gain influence and awareness among their stakeholders.