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Avast CloudCare vs. Parallels Device Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avast CloudCare
Score 10.0 out of 10
N/A
Avast's CloudCare was a cloud-based security platform for IT professionals used to monitor threats and deliver layered security services to multiple offices, networks, and devices. The product is reaching EOL and is no longer sold. Avast now offers the Avast Business Hub in its place.N/A
Parallels Device Management
Score 7.0 out of 10
N/A
Parallels Device Management enables users to centrally administer PCs, iPhones and iPads, including Mac management, with a simple plug-in. The vendor states the solution: Extends Microsoft Endpoint Configuration Manager (MECM) for unified device administration. Improves IT performance, reducing duplicate work and incident resolution time. Is straightforward to deploy, requiring no additional infrastructure or training.N/A
Pricing
Avast CloudCareParallels Device Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Avast CloudCareParallels Device Management
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Avast CloudCareParallels Device Management
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Avast CloudCareParallels Device Management
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User Ratings
Avast CloudCareParallels Device Management
Likelihood to Recommend
10.0
(0 ratings)
7.0
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Avast CloudCareParallels Device Management
Likelihood to Recommend
Avast CloudCare is great when it comes to ease of installation and GUI. Working inside the web portal is pretty self-intuitive. Some of the issues revolve around computers coming up missing from the portal or from computer jumping sites.
Verified User
Anonymous
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We had a medium size fleet of macbook pros that we had deployed and had parallels already installed on them. We looked into a way to standardize and track these devices and started looking into Parallels as a solution to help us with this. Parallels was a good fit due to the fact that most of these machines already had the base system already installed
Verified User
Anonymous
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Pros
  • Blocks phishing attempts.
  • Blocks web exploits (web shield).
  • Automatically scans computers.
  • Settings can be tweaked or whole new policies can be created.
ET
Ed Tankus
President/Owner
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  • Central location for management via Webv
  • Existing ecosystem for our mac users
  • Trust and transparent set up from normal operations
Verified User
Anonymous
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Cons
  • The base web portal as it is going away at the end of the year.
  • Tech help is very lacking.
  • Several times computers lost the AV and had to be reinstalled.
Verified User
Anonymous
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  • It can be a bit difficult with a large fleet of computers
  • Can be a bit hard to troubleshoot if there are issues
  • There are other tools that are cheaper that do the same thing albeit not as well
Verified User
Anonymous
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Usability
It does everything that I need it to do in terms of generating income and protecting against viruses and phishing.
ET
Ed Tankus
President/Owner
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No answers on this topic
Alternatives Considered
CloudCare is proactive and better suited for my clients overall.
ET
Ed Tankus
President/Owner
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We looked at a product called virtual box to do something similar to what we saw from Parallels but it was much more manual for us to deploy out the tool and we would have had to do a lot more work to manage all the systems we have in the fleet
Verified User
Anonymous
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Return on Investment
  • Positive: we have our customers supported better than ever
  • Negative: But not really, we have lost billable time due to our customers having [fewer] virus infections than ever before.
  • We had one incident where we had to credit a customer because the backup failed and did not report correctly and the customer lost some data.
MS
Matthew Strickland
Level 3 onsite technician
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  • Easy to deploy out to our fleet
  • quick turn around time to provision with parallels
  • ease of use from end user perspective
Verified User
Anonymous
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ScreenShots