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Avast CloudCare vs. Matrix42 Unified Endpoint Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avast CloudCare

    Score10 out of 10
    N/AAvast's CloudCare was a cloud-based security platform for IT professionals used to monitor threats and deliver layered security services to multiple offices, networks, and devices. The product is reaching EOL and is no longer sold. Avast now offers the Avast Business Hub in its place.N/A

    Matrix42 Unified Endpoint Management

    Score7.7 out of 10
    N/AGerman company Matrix42 offers the Matrix42 Unified Endpoint Management, which combines mobile security and endpoint management with traditional client management.N/A
    Pricing
    Avast CloudCareMatrix42 Unified Endpoint Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Avast CloudCareMatrix42 Unified Endpoint Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Avast CloudCareMatrix42 Unified Endpoint Management
    Small Businesses
    Action1
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    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Action1
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    Enterprises
    ManageEngine Endpoint Central
    Score9.3 out of 10
    ManageEngine Endpoint Central
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Avast CloudCareMatrix42 Unified Endpoint Management
    Likelihood to Recommend
    10.0
    (4 ratings)
    9.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Avast CloudCareMatrix42 Unified Endpoint Management
    Likelihood to Recommend
    Gen (NortonLifeLock, Avast, Avira, AVG)
    It's well suited for any Windows environment. It doesn't slow the PC down and it's very effective at what it does.
    Incentivized
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    Matrix42
    Matrix42 is best suited for the environment where we need to manage the both, mobile devices and endpoints like laptops and desktops. This solution have the best compatibility with every type of endpoints and the functionalities and features are incredible. The dashboard gives the overall visibility and details needed for a endpoint. We can see what applications are running as well as services which are running. It supports multi OS. It is not well suited for environment where only laptop and desktop needs to be managed as we can have other solution in less price. For just managing the workstations like laptops it may be not the best tool as the functionalities will be limited as compared to other vendors in this price.
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    Pros
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Keeps the anti-virus up to date.
    • Daily reporting.
    • Remote tools like RDP.
    Incentivized
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    Matrix42
    • It has the ability to manage endpoints like mobile devices as well as laptops and desktops. Hence through single tool we are able to control every type endpoint which is the best feature so far.
    • It supports every operating system like windows, mac OS , Linux, android, Chromebook OS hence it got the multivendor support.
    • Every endpoint can be managed through a single dashboard hence it gives the best user experience.
    • The dashboard is very user friendly and every function is clearly visible. We do not need to go into sub menu for detailing.
    • The dashboard is totally customizable and gives the ability to control the endpoint in the best way.
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    Cons
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • reporting on failed backup
    • duplicate reporting
    • false positives
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    Matrix42
    • The deployment and implementation process took very long as we encountered some bugs in the OS and every time installation got failed due that. It took so long to understand that which delayed the process so we moved to n-2 version. Hence, in new OS bug should be removed for smooth configuration and installation.
    • The reporting part need to be improved as it is very basic and do not carry much information which is needed for auditing purpose. It should be made customizable and more type of reporting format should be introduced. So this the area of improvement.
    • Third Party integration is not possible. This feature is lacking. For proper visibility and control management it should have functionality of third party integration so that we can take control action for non complaint system.
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    Usability
    Gen (NortonLifeLock, Avast, Avira, AVG)
    It does everything that I need it to do in terms of generating income and protecting against viruses and phishing.
    Incentivized
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    Matrix42
    No answers on this topic
    Support Rating
    Gen (NortonLifeLock, Avast, Avira, AVG)
    The support at Avast CloudCare is excellent; the guys are professional and know their product very well. They have helped us (in the latter years of us using the product), on multiple occasions, especially when an upgrade goes wrong. Community support is not as high, but that is to be expected, as other products are much more popular and have much better adoption. All in all, although being an average Antivirus solution, the management console is excellent, and the support the company offers is excellent too.
    Incentivized
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    Matrix42
    No answers on this topic
    Alternatives Considered
    Gen (NortonLifeLock, Avast, Avira, AVG)
    Avast CloudCare is less of a memory hog than several other vendors like Norton or Trend. The ease of deployment for 1 or 100 computers is so simple and straightforward.
    Incentivized
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    Matrix42
    Matrix42 Unified endpoint management supports different type of endpoints as well as multi OS is also supported which make it different from other vendors. The product got some good features which is needed for organization and during the demo it met our requirement and it was in our budget if we compare to other vendors. The solution delivers what it promises and hence proven to very useful for organization. Microsoft and Citrix TAC was also not good and supportive as we faced issue some issue during POC
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    Return on Investment
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Positive: we have our customers supported better than ever
    • Negative: But not really, we have lost billable time due to our customers having [fewer] virus infections than ever before.
    • We had one incident where we had to credit a customer because the backup failed and did not report correctly and the customer lost some data.
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    Matrix42
    • The product helped to achieve good profit as is it helps in managing the endpoints from remote which lowers the on site engineer cost.
    • The ROI for this product is 75-80 percent as it is a agent based solution and deploying agent in a large environment is painful hence to achieve the full ROI will take lot of time.
    • The solution is proven to be best for our organization as it helped to maintain the compliance of our organization be verifying the necessary application needed for the organization to make it secure.
    Incentivized
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