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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avast CloudCare

    Score10 out of 10
    N/AAvast's CloudCare was a cloud-based security platform for IT professionals used to monitor threats and deliver layered security services to multiple offices, networks, and devices. The product is reaching EOL and is no longer sold. Avast now offers the Avast Business Hub in its place.N/A

    IBM MaaS360

    Score8.5 out of 10
    N/AIBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

    $4

    Per Client

    Pricing
    Avast CloudCareIBM MaaS360
    Editions & Modules
    No answers on this topic
    Essentials
    USD 4.00
    Per Client
    Deluxe
    USD 5.00
    Per Client
    Premier
    USD 6.25
    Per Client
    Enterprise
    USD 9.00
    Per Client
    Offerings
    Pricing Offerings
    Avast CloudCareIBM MaaS360
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Avast CloudCareIBM MaaS360
    Considered Both Products
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    35 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    31 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    26 Answers
    Best Alternatives
    Avast CloudCareIBM MaaS360
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    ManageEngine Endpoint Central
    Score9.3 out of 10
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    User Ratings
    Avast CloudCareIBM MaaS360
    Likelihood to Recommend
    10.0
    (4 ratings)
    8.0
    (50 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.6
    (5 ratings)
    Usability
    10.0
    (1 ratings)
    9.4
    (2 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.0
    (3 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (37 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.8
    (39 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Avast CloudCareIBM MaaS360
    Likelihood to Recommend
    Gen (NortonLifeLock, Avast, Avira, AVG)
    It's well suited for any Windows environment. It doesn't slow the PC down and it's very effective at what it does.
    Incentivized
    Read full review
    IBM
    Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
    Incentivized
    Read full review
    Pros
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Keeps the anti-virus up to date.
    • Daily reporting.
    • Remote tools like RDP.
    Incentivized
    Read full review
    IBM
    • Manage app deployment on mobile fleet of devices
    • Manage all mobile devices and know where your fleet of devices are
    • Solve simple issues like reset screen lock passcodes
    • Protects company’s intellectual property
    • Allows for easy deployment of mobile devices to remote users
    Incentivized
    Read full review
    Cons
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • reporting on failed backup
    • duplicate reporting
    • false positives
    Incentivized
    Read full review
    IBM
    • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
    • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
    Incentivized
    Read full review
    Likelihood to Renew
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    IBM
    Rock solid solution with highly accessible support when needed. We do not want to interact with MaaS360 on a daily basis but when an issue occurs we are always able to find resolution due to the various support resources we have access to
    Incentivized
    Read full review
    Usability
    Gen (NortonLifeLock, Avast, Avira, AVG)
    It does everything that I need it to do in terms of generating income and protecting against viruses and phishing.
    Incentivized
    Read full review
    IBM
    Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
    Incentivized
    Read full review
    Reliability and Availability
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    IBM
    Never had an outage in 11 years of using this solution
    Incentivized
    Read full review
    Performance
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    IBM
    typically very consistent but occasionaly some lag
    Incentivized
    Read full review
    Support Rating
    Gen (NortonLifeLock, Avast, Avira, AVG)
    The support at Avast CloudCare is excellent; the guys are professional and know their product very well. They have helped us (in the latter years of us using the product), on multiple occasions, especially when an upgrade goes wrong. Community support is not as high, but that is to be expected, as other products are much more popular and have much better adoption. All in all, although being an average Antivirus solution, the management console is excellent, and the support the company offers is excellent too.
    Incentivized
    Read full review
    IBM
    MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
    Incentivized
    Read full review
    Online Training
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    IBM
    The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
    Incentivized
    Read full review
    Implementation Rating
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    IBM
    To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
    Incentivized
    Read full review
    Alternatives Considered
    Gen (NortonLifeLock, Avast, Avira, AVG)
    Avast CloudCare is less of a memory hog than several other vendors like Norton or Trend. The ease of deployment for 1 or 100 computers is so simple and straightforward.
    Incentivized
    Read full review
    IBM
    Intune claims to be free, but if you need certain features you actually have to pay for it. So the "free" claim does not fly. In addition, pushing policies can take hours with Intune. In comparison with IBM MaaS360, where policies are changed within minutes. The usability and versatility of IBM MaaS360 is no match for Intune
    Incentivized
    Read full review
    Scalability
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    IBM
    Rock solid, consistent solution
    Incentivized
    Read full review
    Professional Services
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    IBM
    We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
    Incentivized
    Read full review
    Return on Investment
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Positive: we have our customers supported better than ever
    • Negative: But not really, we have lost billable time due to our customers having [fewer] virus infections than ever before.
    • We had one incident where we had to credit a customer because the backup failed and did not report correctly and the customer lost some data.
    Incentivized
    Read full review
    IBM
    • Seamless and instant onboarding for new employee's devices
    • Ensuring secure access to corporate resources
    • Asset Management of devices and their status
    • Quick off boarding of employees leaving the company
    • Help desk support for unlocking and locating devices
    • Expense Management for Roaming
    Incentivized
    Read full review
    ScreenShots

    IBM MaaS360 Screenshots

    Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types