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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avast CloudCare

    Score10 out of 10
    N/AAvast's CloudCare was a cloud-based security platform for IT professionals used to monitor threats and deliver layered security services to multiple offices, networks, and devices. The product is reaching EOL and is no longer sold. Avast now offers the Avast Business Hub in its place.N/A

    Huntress

    Score9 out of 10
    N/AHuntress is a security platform that surfaces hidden threats, vulnerabilities, and exploits. The platform helps IT resellers protect their customers from persistent footholds, ransomware and other attacks.N/A
    Pricing
    Avast CloudCareHuntress
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Avast CloudCareHuntress
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Avast CloudCareHuntress
    Considered Both Products
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answer on this topic
    Huntress Labs Incorporated
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    Avast CloudCareHuntress
    Small Businesses
    Action1
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.5 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Endpoint Central
    Score9.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Avast CloudCareHuntress
    Likelihood to Recommend
    10.0
    (4 ratings)
    9.0
    (9 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Avast CloudCareHuntress
    Likelihood to Recommend
    Gen (NortonLifeLock, Avast, Avira, AVG)
    It's well suited for any Windows environment. It doesn't slow the PC down and it's very effective at what it does.
    Incentivized
    Read full review
    Huntress Labs Incorporated
    Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.
    Incentivized
    Read full review
    Pros
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Keeps the anti-virus up to date.
    • Daily reporting.
    • Remote tools like RDP.
    Incentivized
    Read full review
    Huntress Labs Incorporated
    • Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
    • Very quiet. If they alert, it is a thing.
    • Very good at remediation.
    • They communicate extremely well when it matters.
    • While there are the most extensive products more often than not they are the first to alert us to a threat.
    Incentivized
    Read full review
    Cons
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • reporting on failed backup
    • duplicate reporting
    • false positives
    Incentivized
    Read full review
    Huntress Labs Incorporated
    • Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
    • Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
    • Support for non-Windows OSes for consistency in a network
    • It would be nice to seed canary files in custom shares on servers.
    Incentivized
    Read full review
    Usability
    Gen (NortonLifeLock, Avast, Avira, AVG)
    It does everything that I need it to do in terms of generating income and protecting against viruses and phishing.
    Incentivized
    Read full review
    Huntress Labs Incorporated
    We dropped SentinelOne in favor of Huntress because the UI was much more simplistic for the tier 1 techs to maintain. It beats the old web design model of three clicks to where you want to go. It is very intuitive. No one needs training to figure out how to navigate its console.
    Incentivized
    Read full review
    Support Rating
    Gen (NortonLifeLock, Avast, Avira, AVG)
    The support at Avast CloudCare is excellent; the guys are professional and know their product very well. They have helped us (in the latter years of us using the product), on multiple occasions, especially when an upgrade goes wrong. Community support is not as high, but that is to be expected, as other products are much more popular and have much better adoption. All in all, although being an average Antivirus solution, the management console is excellent, and the support the company offers is excellent too.
    Incentivized
    Read full review
    Huntress Labs Incorporated
    No answers on this topic
    Alternatives Considered
    Gen (NortonLifeLock, Avast, Avira, AVG)
    Avast CloudCare is less of a memory hog than several other vendors like Norton or Trend. The ease of deployment for 1 or 100 computers is so simple and straightforward.
    Incentivized
    Read full review
    Huntress Labs Incorporated
    Firstly from a business model, [VMware] Carbon Black [Cloud Managed Detection] was not outfitted for the MSP where Huntress is very MSP-friendly from an affordably easy point to entry to value for money licensing. Carbon Black TS is not bad in anyway, well, that we found, but Huntress is a new layer of security that fits between the OS and AV layers to provide additional information, monitoring, and detection. With Huntress backing the MSP, [it] sure does help as well.
    Read full review
    Return on Investment
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Positive: we have our customers supported better than ever
    • Negative: But not really, we have lost billable time due to our customers having [fewer] virus infections than ever before.
    • We had one incident where we had to credit a customer because the backup failed and did not report correctly and the customer lost some data.
    Incentivized
    Read full review
    Huntress Labs Incorporated
    • We have been able to lower operational costs by shifting to Huntress.
    • We've been able to cut costs to our clients by utilizing Huntress over competing products.
    • In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.
    Incentivized
    Read full review
    ScreenShots