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Avast Business Hub vs. KACE Systems Management Appliance (SMA)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avast Business Hub

    Score8.5 out of 10
    N/AThe Avast Business Hub is a remote management and security platform for MSPs, a multi-tenant, cloud-based platform that allows MSPs and IT Service Providers to deliver layered security services to customers, protecting all aspects of their networks.N/A

    KACE Systems Management Appliance

    Score10 out of 10
    N/AQuest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM…N/A
    Pricing
    Avast Business HubKACE Systems Management Appliance
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Avast Business HubKACE Systems Management Appliance
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Avast Business HubKACE Systems Management Appliance
    IT Asset Management
    Comparison of IT Asset Management features of Avast Business Hub and KACE Systems Management Appliance (SMA)
    Feature
    Avast Business Hub
    -
    Ratings
    KACE Systems Management Appliance (SMA)
    8.6
    12 Ratings
    9% above category average
    Software and hardware inventory tracking00 Ratings10.012 Ratings
    License management00 Ratings9.011 Ratings
    Asset lifecycle monitoring00 Ratings8.010 Ratings
    Contract management00 Ratings6.06 Ratings
    Asset relationship management00 Ratings10.08 Ratings
    Best Alternatives
    Avast Business HubKACE Systems Management Appliance
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.5 out of 10
    KACE Asset Management Appliance
    Score7.5 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9.3 out of 10
    Ivanti Neurons for ITAM
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Avast Business HubKACE Systems Management Appliance
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (12 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.5
    (4 ratings)
    User Testimonials
    Avast Business HubKACE Systems Management Appliance
    Likelihood to Recommend
    Gen (NortonLifeLock, Avast, Avira, AVG)
    It is mostly good in any area, since it allows you to have all your computers under supervision, displaying their status, the operating system they have, the status of their antivirus, when it was last reviewed, among more very complete functions for work teams in which there are several existing equipment in use
    Incentivized
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    Quest Software
    I think it has added value for any organization. It reduced our Tech Support cost by: -Supporting users anywhere -Reducing users downtime as well keep them informed with the status of their tickets -Managing software and hardware actively -Processing automation -deploy mass software installs, patching or updates - Provide approved software's to users to install without IT help
    Incentivized
    Read full review
    Pros
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Keep all your devices close at hand
    • Notify in real time when a virus is detected when I want to enter a website
    • Notify in real time when a virus is detected when checking an email and it is suspicious
    • Helps to increase the performance of the equipment, eliminating junk files and/or applications that have not been used for a long time
    • You can schedule a complete analysis of your computer to find out what state it is in and if any of the software files have a virus
    • Show scan reports
    Incentivized
    Read full review
    Quest Software
    • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
    • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
    • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
    Incentivized
    Read full review
    Cons
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Show all the services that can be paid for and list them right there within the software to decide to add them and pay for them, instead of appearing from time to time or when an action is performed and saying that for better optimization pay for a service extra
    Incentivized
    Read full review
    Quest Software
    • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
    • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
    • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
    Incentivized
    Read full review
    Usability
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    Quest Software
    Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
    Incentivized
    Read full review
    Support Rating
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    Quest Software
    KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
    Incentivized
    Read full review
    Alternatives Considered
    Gen (NortonLifeLock, Avast, Avira, AVG)
    This to be able to keep everything safe and secure, so that the information is well, and thus it is easier to counteract against viruses that could be presented at the software level
    Incentivized
    Read full review
    Quest Software
    We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
    Incentivized
    Read full review
    Return on Investment
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Help reduce the vulnerabilities of computers and keep them safe from the different viruses that could catch emails, websites, memories and other activities for which the organization uses computers
    Incentivized
    Read full review
    Quest Software
    • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
    • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
    Incentivized
    Read full review
    ScreenShots