TrustRadius

Avanser vs. CallSource

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avanser
Score 0.0 out of 10
N/A
AVANSER is a call tracking technology company in the Asia Pacific Region, offering tools to boost the performance of sales performance. AVANSER offers a suite of call tracking and analytics tools that give greater transparency into any business' sales and marketing activities designed to ultimately increase new customers and improve conversion rates while cutting marketing spend.N/A
CallSource
Score 6.0 out of 10
N/A
CallSource offers a suite of call tracking, reporting, and analytics products aimed at optimizing sales and marketing calls. Features include call recording and tracking, call analytics, and performance evaluation.N/A
Pricing
AvanserCallSource
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AvanserCallSource
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AvanserCallSource
User Ratings
AvanserCallSource
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
AvanserCallSource
Likelihood to Recommend
No answers on this topic
Callsource has been great to work with since it's easy for us to sort the reports by client, and hand them out accordingly. If you need tracking numbers for campaigns, and if you want the bonus feature of listening to phone calls then it's great.
Verified User
Anonymous
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Pros
No answers on this topic
  • Detailed call reporting
  • Live alert when a call is not booked
  • the overall scoring of how campaigns are doing
  • Industry comparisson of how you rate on customer service
Cherie Hudson | TrustRadius Reviewer
Cherie Hudson
VP of Marketing
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Cons
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  • EXTREMELY SLOW!! Takes 10 minutes just to get logged in and set up a single number
  • Phone numbers get spammed a lot and forces us to reprovision
  • Reporting functionality is very weak
Verified User
Anonymous
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Likelihood to Renew
No answers on this topic
It's easy to use, we've had the account for a long time
Verified User
Anonymous
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Alternatives Considered
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We currently use DialogTech and I would say that they are behind on CallSouce. CallSource was more robust in reporting and DialogTech does not offer the missed opportunities notifications. DialogTech also has a lag in the audio when calls come in. I am less pleased with DialogTech than I was with CallSource.
Jonathan Thommarson | TrustRadius Reviewer
Jonathan Thommarson
General Manager
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Return on Investment
No answers on this topic
  • We are able to obtain and provide more detailed insight as to why our customers may be doing well/poorly with our products.
  • I can't speak to this in terms of numbers or percentages, but I can say with confidence that it has assisted in saving many high risk accounts.
Verified User
Anonymous
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ScreenShots