TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaamo

    Score7 out of 10
    N/AAvaamo headquartered in Los Gatos provides AI and chatbot building technology for sales, support, or IT operations.N/A
    Pricing
    Avaamo
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Avaamo
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Avaamo
    Likelihood to Recommend
    8.0
    (1 ratings)
    User Testimonials
    Avaamo
    Likelihood to Recommend
    Avaamo
    For a customer centric organisation looking for a future proof approach towards customer service this could be very much be well suited if you have the capital and/or patience. Providing intuitive AI that can provide huge value to enterprise organisations, but perhaps less so to smaller ones that could deal with the customer experience on a more human / personal level
    Incentivized
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    Pros
    Avaamo
    • Seamless and powerful transition to real person support
    • Not overly technical to implement in first instance
    • Intuitive conversational flow is paramount and delivered near-perfectly
    Incentivized
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    Cons
    Avaamo
    • Issues with other languages, such as Spanish currently
    • Expensive but arguably represents solid Value
    • No version control
    Incentivized
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    Alternatives Considered
    Avaamo
    Avaamo becomes clearly the stand-out option of the 2020s as other platforms don't quite stack up. The team at Avaamo are at the forefront of the technology and the only way is up. This is not for every organisation as it's very much enterprise level but if your aim is the experience of the end user then Avaamo or a very similar option will be paramount
    Incentivized
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    Return on Investment
    Avaamo
    • ROI as end customers and end user appreciates new innovations
    • Increase on customer retention as it's cutting edge
    • Enterprise level customer acquisition uptick as new partnerships shine
    Incentivized
    Read full review
    ScreenShots