Auzmor Learn vs. Skilljar by Gainsight

Auzmor Learn is well suited in allowing us to create content beyond just the normal PowerPoint presentations that are normally used. The content creation piece will allow us to have more interactive training available. Auzmor will also allow us to offer self-paced training instead of or to supplement live instructor led training. We will be able to manage and track both in Auzmor, which is a plus. It is also suited to provide both internal and external training for our needs.

Incentivized

Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.

For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.

Incentivized

• Assessments can now easily be uploaded in bulk using a CSV template.
• Successful assessment submission(s) from a learner will trigger a notification to their respective manager/instructor/admin who assigned the training to them.
• We can create a lesson through video formats, documents, embedding links, YouTube & Vimeo.
• It can create and track our live training both classroom and online.
• The course is publicly accessible with public weblink.

Incentivized

• Unlimited courses, learning paths, quizzes, pages, plans, and certifications
• Ease of use for students, administrators, and content creators
• Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
• Asking for and listening to customer feedback for enhancements
• Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site

Incentivized

• There was some missing functionality that was raised to the Auzmor team, which they are very receptive of that feedback and work with you on providing a solution, work around or addressing it in a future release.
• Being able to attach certain file types for training exercises was not supported.
• There was some limitations on resizing some images and text boxes during course content creation.
• Some of the whitelabeling and cutomization of the UI has some limitations.

Incentivized

• Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
• Features that allow for the translation of content to allow access to content across languages.
• Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.

Incentivized

From a functionality standpoint the software continues to meet the requirements we had set for the LMS we chose to implement. The addition of new features has increased the likelihood we will continue to use Auzmor Learn. As long as the usability of the software meets the needs of our learners we would not have a reason to look at other options

Incentivized

I like what you are using and how we are doing it. Also, changing systems is a lot of work

Incentivized

Overall Auzmor Learn is very usable but there is always room for improvements in every program. Auzmor is very willing to continuously improve their product as well as ask me where I think they might improve or address a unique issue for me that ultimately improves the product for all Auzmor Learn users.

Incentivized

The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.

I have been working with Sandeep from Auzmor and others for over a year. Any time I have a question or issue, I can block time on his calendar and have a conversation about what I'm having issues with. Everybody I talk to from Auzmor listens. I've had several ideas that I believed would improve the admin and user experience on Auzmor. They listened and many times implemented those changes. Their customer service team is the best I've worked with. They are amazing people and they all deserve a raise!

Incentivized

I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team

Incentivized

Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process

Incentivized

The level of support we have received from Auzmor Learn has been fantastic. The amount of training that we received during the implementation process to the level of support we continue to receive is top tier. If we ever have any issues or questions, we know that a member from Auzmor Learn will be able to help us quickly and efficiently.

Incentivized

Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive

Incentivized

• Easy to train new hires on your product specification and to get them on board sooner.
• The Auzmor LMS helps you decrease your overall training time and keep everything documented.
• Once you learn the Auzmor tool then you don't have to work with your new hire on one on one sessions.

Incentivized

• Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
• So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.

Incentivized