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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Auvik

    Score9.9 out of 10
    N/AAuvik Network Management is a vendor-agnostic cloud-based network monitoring and management solution providing automated network discovery. Auvik requires no service hardware or disruptive maintenance cycles and provides onboarding and training for new and existing users. Auvik delivers visibility and automation to reduce friction for IT teams and allow them to give end users the freedom to work wherever and however they…N/A

    New Relic

    Score7.9 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    AuvikNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    AuvikNew Relic
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is calculated per number of switches, routers, firewalls, and controllers. Everything else is monitored for free.—
    More Pricing Information
    Community Pulse
    AuvikNew Relic
    Considered Both Products
    Auvik Networks Inc.
    No answer on this topic
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    113 Answers
    92%
    Would buy again
    61 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    92 Answers
    95%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    114 Answers
    97%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    76 Answers
    96%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    92 Answers
    97%
    Implementation went as expected
    58 Answers
    Features
    AuvikNew Relic
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Auvik and New Relic
    Feature
    Auvik
    7.9
    106 Ratings
    4% below category average
    New Relic
    -
    Ratings
    Automated network device discovery9.6105 Ratings00 Ratings
    Network monitoring8.8106 Ratings00 Ratings
    Baseline threshold calculation7.883 Ratings00 Ratings
    Alerts8.6105 Ratings00 Ratings
    Network capacity planning7.683 Ratings00 Ratings
    Packet capture analysis7.065 Ratings00 Ratings
    Network mapping8.4104 Ratings00 Ratings
    Customizable reports5.678 Ratings00 Ratings
    Wireless infrastructure monitoring7.485 Ratings00 Ratings
    Hardware health monitoring8.296 Ratings00 Ratings
    Best Alternatives
    AuvikNew Relic
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score8.2 out of 10
    Medium-sized Companies
    PingPlotter
    Score9.3 out of 10
    Datadog
    Score8.4 out of 10
    Enterprises
    Nmap
    Score10 out of 10
    NetBrain Technologies
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AuvikNew Relic
    Likelihood to Recommend
    8.3
    (118 ratings)
    6.6
    (128 ratings)
    Likelihood to Renew
    9.8
    (2 ratings)
    9.0
    (17 ratings)
    Usability
    7.3
    (1 ratings)
    8.9
    (9 ratings)
    Availability
    9.1
    (1 ratings)
    9.1
    (3 ratings)
    Performance
    8.2
    (1 ratings)
    8.2
    (3 ratings)
    Support Rating
    9.7
    (4 ratings)
    7.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    7.3
    (3 ratings)
    User Testimonials
    AuvikNew Relic
    Likelihood to Recommend
    Auvik Networks Inc.
    Auvik is well suited for managed service customers and small-scale SMB customers who do not have enough technical resource to manage and monitor their network. Also for customer who has distributed networks spreaded across worldwide or nation wide, Auvik is well suited since it does not need any on-premise setup at each site except for a collector. For customer who has already adopted and used cloud network and hosting services, Auvik is better as Auvik is also fully cloud based offering
    Incentivized
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    New Relic
    I have used New Relic in different scenarios like monitoring my production infrastructure and applications which helps us to reduce the downtime of my applications and websites and also I have used the synthetic monitoring feature which helps to proactively monitor our websites availability. Along with this I have also used New Relic for cloud resources cost monitoring which helps to reduce my cloud cost. Also I have used mobile application monitoring which helps me to trace the sessions easily and I can easily reduce my RCA through the help of that.
    Incentivized
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    Pros
    Auvik Networks Inc.
    • Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
    • Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
    • Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.
    Incentivized
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    New Relic
    • New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
    • It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
    • We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.
    Incentivized
    Read full review
    Cons
    Auvik Networks Inc.
    • The map is not easy to quickly zoom in and out of or pan around. Usually requires a lot of filter toggling. Keyboard shortcuts for this would be nice.
    • Better global settings that can be pushed to multiple client organizations
    • Security groups/RBAC for user permissions across multiple clients
    • Ability to change the URL
    Incentivized
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    New Relic
    • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
    • support for very low level specific integration from APIs to classes to functions to piece of code
    • More detailed documentation, as we faced issues while integrating for the first time.
    Incentivized
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    Likelihood to Renew
    Auvik Networks Inc.
    Because it's an amazing product.
    Incentivized
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    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    Auvik Networks Inc.
    The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
    Incentivized
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    New Relic
    New Relic helps in observability setup for the critical environments and getting known about the issues and troubleshoot the applications and services. Alerts helps in knowing the abnormal state of the system and services, Dashboards are used for visualizing the key metrics and muting the unwanted notifications and dropping the extra data from the source.
    Incentivized
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    Reliability and Availability
    Auvik Networks Inc.
    We have never had a major outage or impact that was noticeable.
    Incentivized
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    New Relic
    Never observed an outage
    Incentivized
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    Performance
    Auvik Networks Inc.
    Pages can be slow to load on larger sites but tends to be fine for most clients.
    Incentivized
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    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    Auvik Networks Inc.
    Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Implementation Rating
    Auvik Networks Inc.
    No answers on this topic
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    Auvik Networks Inc.
    Auvik can stand up against any of the big network management and monitoring solutions on the market. I've implemented and used SolarWinds at many organizations for over 15 years. The paradigm that SolarWinds, PRTG, Prime, etc., work under is completely different than Auvik. It's apparent that Auvik was aiming to solve a different problem and built that solution from the ground up. For any organization responsible for multiple other organizations' infrastructure, Auvik is invaluable in comparison to the other products listed.
    Read full review
    New Relic
    New Relic has full stack visibility and gives us all options for observability like one stop shop. It gives you front end, backend as well synthetic monitoring capabilities. Every other feature built into one cost model (usually) which ties to data that you send, it helps you leverage all features without having to pay additional charge for feature
    Incentivized
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    Scalability
    Auvik Networks Inc.
    Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
    Incentivized
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    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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    Return on Investment
    Auvik Networks Inc.
    • the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    ScreenShots

    Auvik Screenshots

    Screenshot of a display of the big network picture used to narrow down possible devices to investigate. Auvik pulls data from sources like CDP, LLDP, and forwarding tables to meticulously model the Layer 1 network diagram. Layers 2 and 3 are built from ARP tables, IP assignments, and VLAN associations to show what’s on the network, where it is, and how it’s connected.Screenshot of Auvik’s automated inventory, which uses network protocols to detect and capture full details for every device on the network including make and model, serial number, IP address, and the physical switchport the device is connected to. If the device is known but not its location, Auvik can find the device and every other device it’s connected to.Screenshot of lifecycle data, pulled from supported devices to show whether they’re on current or expired support contracts, whether there are more up-to-date software versions available, if devices are eligible to receive critical security updates, and if devices are still available for purchase.Screenshot of Auvik's over 50 pre-configured alerts tuned to industry best practices and ranging from informational to emergency. Its pre-configured alerts can be tweaked, added to, and the frequency of how often notifications are sent can be changed.Screenshot of Auvik TrafficInsights, which leverages machine learning and traffic classification to show which applications—like Dropbox, Netflix, or Slack—or protocols are using up the bulk of the network’s bandwidth.Screenshot of Auvik's centralized syslog for all network devices where they can be viewed directly from the device dashboard for more context, to more quickly troubleshoot network issues.