Auvik vs. NETSCOUT nGeniusONE

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Auvik
Score 9.9 out of 10
N/A
Auvik Network Management is a vendor-agnostic cloud-based network monitoring and management solution providing automated network discovery. Auvik requires no service hardware or disruptive maintenance cycles and provides onboarding and training for new and existing users. Auvik delivers visibility and automation to reduce friction for IT teams and allow them to give end users the freedom to work wherever and however they…N/A
NETSCOUT nGeniusONE
Score 9.1 out of 10
N/A
NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.N/A
Pricing
AuvikNETSCOUT nGeniusONE
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AuvikNETSCOUT nGeniusONE
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is calculated per number of switches, routers, firewalls, and controllers. Everything else is monitored for free.
More Pricing Information
Community Pulse
AuvikNETSCOUT nGeniusONE
Features
AuvikNETSCOUT nGeniusONE
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Auvik
7.9
Ratings
4% below category average
NETSCOUT nGeniusONE
8.7
Ratings
6% above category average
Automated network device discovery9.60 Ratings10.00 Ratings
Network monitoring8.80 Ratings10.00 Ratings
Baseline threshold calculation7.80 Ratings8.00 Ratings
Alerts8.60 Ratings8.00 Ratings
Network capacity planning7.60 Ratings7.00 Ratings
Packet capture analysis7.00 Ratings10.00 Ratings
Network mapping8.40 Ratings9.00 Ratings
Customizable reports5.60 Ratings8.00 Ratings
Wireless infrastructure monitoring7.40 Ratings9.00 Ratings
Hardware health monitoring8.20 Ratings8.00 Ratings
Best Alternatives
AuvikNETSCOUT nGeniusONE
Small Businesses
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Score 9.0 out of 10
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Score 9.0 out of 10
Medium-sized Companies
SolarWinds NetFlow Traffic Analyzer (NTA)
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Score 9.0 out of 10
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Enterprises
SolarWinds NetFlow Traffic Analyzer (NTA)
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
AuvikNETSCOUT nGeniusONE
Likelihood to Recommend
8.3
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
-
(0 ratings)
Usability
7.3
(0 ratings)
6.5
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
9.7
(0 ratings)
7.5
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
AuvikNETSCOUT nGeniusONE
Likelihood to Recommend
Auvik is fantastic for managing multi-site, multi-company networks - very well suited for MSP or consultative technology companies. Navigation is simple and easy between clients and their sites. Auvik is less well suited for managing single sites or single companies - it is really meant to be used at a larger scale.
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It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
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Pros
  • Maps out devices to switch ports.
  • Monitors, alerts, and reports on network device and port utilization.
  • Quickly created complete network diagrams.
  • Works well in a co-manage environment enabling teams full but restricted access to specific sites. Integrates well with site specific access in ConnectWise Automate.
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  • The graphical interface has to be the key benefit of NetScout. I am more of a packet analyzer but the interface gives the upper levels easier view into the network.
  • The breakdown of sites is useful.
  • The ability of the break the traffic down and go into the packet analyzer straight from the graphical interface. Saves a lot of time writing filters with just simple clicks.
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Cons
  • The map is not easy to quickly zoom in and out of or pan around. Usually requires a lot of filter toggling. Keyboard shortcuts for this would be nice.
  • Better global settings that can be pushed to multiple client organizations
  • Security groups/RBAC for user permissions across multiple clients
  • Ability to change the URL
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  • Better access to resources
  • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
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Likelihood to Renew
Because it's an amazing product.
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No answers on this topic
Usability
The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
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It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.
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Reliability and Availability
We have never had a major outage or impact that was noticeable.
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No answers on this topic
Performance
Pages can be slow to load on larger sites but tends to be fine for most clients.
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No answers on this topic
Support Rating
Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
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We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model
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Alternatives Considered
Auvik's license structure is simple and affordable. Auvik's license is based on total network devices in your network. They charge only for total number of Switches, Routers, firewalls and Wireless controllers in your network. All other devices license would be free of charge
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NETSCOUT nGeniusONE is the best solution which we have encountered so far. The best part about this is that it can be integrated with various third party tool for more visibility and behavior analysis. The dashboard is loaded with a lot of useful features which gives the complete trend analysis of connectivity loss and network flaps and helps to identify the critical sites which is not present in other technology solution. This is an incredible network performance monitoring tool
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Scalability
Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
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No answers on this topic
Return on Investment
  • We are at an initial stage of device onboarding and Auvik already provides quick network documentation without having to worry about updating; this is done dynamically.
  • Helpful for MSP in that it uses role-based access control to present customer-focused device management, and simplifying administration for monitoring and alerting, dashboards and reports, and billing.
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  • NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
  • Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
  • Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
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ScreenShots

Auvik Screenshots

Screenshot of a display of the big network picture used to narrow down possible devices to investigate. Auvik pulls data from sources like CDP, LLDP, and forwarding tables to meticulously model the Layer 1 network diagram. Layers 2 and 3 are built from ARP tables, IP assignments, and VLAN associations to show what’s on the network, where it is, and how it’s connected.Screenshot of Auvik’s automated inventory, which uses network protocols to detect and capture full details for every device on the network including make and model, serial number, IP address, and the physical switchport the device is connected to. If the device is known but not its location, Auvik can find the device and every other device it’s connected to.Screenshot of lifecycle data, pulled from supported devices to show whether they’re on current or expired support contracts, whether there are more up-to-date software versions available, if devices are eligible to receive critical security updates, and if devices are still available for purchase.Screenshot of Auvik's over 50 pre-configured alerts tuned to industry best practices and ranging from informational to emergency. Its pre-configured alerts can be tweaked, added to, and the frequency of how often notifications are sent can be changed.Screenshot of Auvik TrafficInsights, which leverages machine learning and traffic classification to show which applications—like Dropbox, Netflix, or Slack—or protocols are using up the bulk of the network’s bandwidth.Screenshot of Auvik's centralized syslog for all network devices where they can be viewed directly from the device dashboard for more context, to more quickly troubleshoot network issues.