Auvik vs. Moogsoft

Auvik is fantastic for managing multi-site, multi-company networks - very well suited for MSP or consultative technology companies. Navigation is simple and easy between clients and their sites. Auvik is less well suited for managing single sites or single companies - it is really meant to be used at a larger scale.

Moogsoft is a very good event management tool that not only fulfills the event handling requirement but on top of it does the following: 1. Event Handling from multiple data sources. 2. Scalable solution and includes multi-tenancy 3. Out-of-the-box integrations and customized options are available. 4. AIOps and ML capabilities. 5. Cost optimized solution

Incentivized

• Maps out devices to switch ports.
• Monitors, alerts, and reports on network device and port utilization.
• Quickly created complete network diagrams.
• Works well in a co-manage environment enabling teams full but restricted access to specific sites. Integrates well with site specific access in ConnectWise Automate.

Incentivized

• Event Correlation
• Situation based event intelligence
• Supervised and Un-Supervised ML

Incentivized

• The map is not easy to quickly zoom in and out of or pan around. Usually requires a lot of filter toggling. Keyboard shortcuts for this would be nice.
• Better global settings that can be pushed to multiple client organizations
• Security groups/RBAC for user permissions across multiple clients
• Ability to change the URL

Incentivized

• Predictive Intelligence
• Humanless AIOps
• Integration Sources

Incentivized

Because it's an amazing product.

Incentivized

The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.

Incentivized

We have never had a major outage or impact that was noticeable.

Incentivized

Pages can be slow to load on larger sites but tends to be fine for most clients.

Incentivized

Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.

Incentivized

Auvik's license structure is simple and affordable. Auvik's license is based on total network devices in your network. They charge only for total number of Switches, Routers, firewalls and Wireless controllers in your network. All other devices license would be free of charge

Incentivized

Moogsoft has the similar capabilities as of SPLUNK, MuleSoft and ServiceNow however it's a unique product in terms of its internal functioning and application framework. While ServiceNow is a SaaS application Moogsoft on the other side comes with On-Prem as well as SaaS offering which gives pretty much flexibility in choosing the right solution as per the customer requirement.

Incentivized

Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.

Incentivized

• We are at an initial stage of device onboarding and Auvik already provides quick network documentation without having to worry about updating; this is done dynamically.
• Helpful for MSP in that it uses role-based access control to present customer-focused device management, and simplifying administration for monitoring and alerting, dashboards and reports, and billing.

Incentivized

• Less time spent looking for mistakes
• Easy data collection
• Easy deployment

Incentivized