Automation Hero is an intelligent automation platform from the company of the same name in San Francisco, that offers customized solutions to automating business processes and common customer requests while producing data-driven insights to augment employee decision making.
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Datamatics TruBot
Score 8.3 out of 10
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TruBot RPA tool is an enterprise grade, multi-skilled bot programmed to enhance enterprise productivity. It automates a range of simple as well as complex processes. The vendor states that with TruBot RPA, even a business user with absolutely no programming knowledge, can design bots with click of a button. TruBot also comes with an intelligent data capture solution,
I recommend Automation Hero when you receive a lot of communications (email or fax) with a lot of attachments like documents or picture, for which there is a human operator that has to collect all the information from them and this information are basically always the same (same information, same fields, some pictures...). Automation Hero needs a little training to perform well, and this can be realized only if there is a large number of inputs. Instead, if your company manages few documents or only documents written by a human, I think Automation Hero isn't a good choice because the performance isn't good enough, and you have to dedicate too much time to the training (the value of Automation Hero is the possibility to arrange your activities quickly so if you need a lot of time, the solution is not so convenient). Also, in the classification field, I recommend Automation Hero if you have a lot of emails to manage and if you need the first classification of them before they are managed by humans (so, emails are always read by humans who provide answers, but the first step of the classification may be managed by the machine). In a few words, I think Automation Hero could work for large companies.
Best suited for: 1. Processing complex, bulk and multiple source of data 2. working with SQL Database 3. Automating any web browser based activities Not appropriate: 1. Automation of mMacro based excel utilities
Datamatics RPA TruBot's intelligent component helps business owners to make smart decisions. It is integrated with cognitive capabilities and application programming interface.
Datamatics RPA TruBot automates a high volume of rule-based tasks in a short span of time and accuracy, which allows employees to perform high value tasks.
Datamatics RPA TruBot gives analytics, which help in timely reporting, which leads to streamlining the processes.
The tool is not very compatible [with the] cloud. They heavily rely on on-premises deployment. [It would be nice to have more] cloud adoption.
The license model needs to be modified. Licenses should not be tied to a machine or a user, instead, they should be with the number of active instances.
Automation Hero has a great support service for its customers. They are available to work closely with our team, especially for the first steps/first implementations, and they give us a team who is confident with our local native language. When there is something that goes wrong, they have quick answers for us, so we don't have to wait for the problem solutions.
The [Datamatics] RPA TruBot is more simple and easy to understand for a nontechnical person as compared to the Microsoft Azur Systems. Also, [Datamatics] RPA TruBot is more cost-effective and provides better support as compared to the Microsoft Azur Systems. [Datamatics] RPA TruBot provides free training sessions, where else [Azur Systems] provides paid certifications.
Less IT costs because, with Hero Platforms, flows can be implemented without IT technical skills.
Better customer services for standard questions (speed reply).
Solutions are scalable so once you have created one you can reuse them in other departments (so the ROI for the implementation of Automation Hero must be considered for a lot of projects).
