TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tracker Suite

    Score9.6 out of 10
    N/ATracker Suite is a cloud-based project portfolio management solution built around features such as workflow automation, talent management, and resource management, from Automation Centre in Tucson. There are separate offerings for IT, HR, and sales teams.N/A

    Birdview

    Score8.8 out of 10
    N/AEasy Projects is a project management tool designed for a wide range of businesses (small to mid-sized and enterprise level). It includes both basic features like creating projects and tasks and filling in the calendar, and also some advanced ones, including an interactive Gantt chart, an executive dashboard, time tracking and billing. It provides integration with MS Outlook, is customizable and has SaaS/On-Premise options.

    $15

    per month

    Pricing
    Tracker SuiteBirdview
    Editions & Modules
    No answers on this topic
    Essentials
    $6
    per month
    Business
    $12
    per month
    Platform
    $19
    per month
    Offerings
    Pricing Offerings
    Tracker SuiteBirdview
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Tracker SuiteBirdview
    Considered Both Products
    Automation Centre
    No answer on this topic
    Birdview PSA
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Tracker SuiteBirdview
    Project Management
    Comparison of Project Management features of Automation Centre Tracker Suite and Birdview
    Feature
    Automation Centre Tracker Suite
    -
    Ratings
    Birdview
    8.1
    15 Ratings
    6% above category average
    Task Management00 Ratings8.514 Ratings
    Resource Management00 Ratings7.113 Ratings
    Gantt Charts00 Ratings8.57 Ratings
    Scheduling00 Ratings8.010 Ratings
    Workflow Automation00 Ratings7.09 Ratings
    Team Collaboration00 Ratings7.513 Ratings
    Support for Agile Methodology00 Ratings7.58 Ratings
    Support for Waterfall Methodology00 Ratings7.05 Ratings
    Document Management00 Ratings10.01 Ratings
    Email integration00 Ratings7.911 Ratings
    Mobile Access00 Ratings7.97 Ratings
    Timesheet Tracking00 Ratings8.912 Ratings
    Change request and Case Management00 Ratings8.09 Ratings
    Budget and Expense Management00 Ratings8.97 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Automation Centre Tracker Suite and Birdview
    Feature
    Automation Centre Tracker Suite
    -
    Ratings
    Birdview
    8.3
    5 Ratings
    10% above category average
    Project & financial reporting00 Ratings7.55 Ratings
    Integration with accounting software00 Ratings9.11 Ratings
    Best Alternatives
    Tracker SuiteBirdview
    Small Businesses
    No answers on this topic
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Microsoft Project Server
    Score7.6 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Planview PPM Pro
    Score8.9 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Tracker SuiteBirdview
    Likelihood to Recommend
    -
    (0 ratings)
    7.1
    (16 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Tracker SuiteBirdview
    Likelihood to Recommend
    Automation Centre
    No answers on this topic
    Birdview PSA
    Each member of our team can choose their own view, so they can see only what is relevant to them. Plus, we can keep track of everyone's progress without bothering them. Our team loves that everyone can have a different view, so they see only what's important to them. In addition, we can keep tabs on everyone's progress without pestering them. The user interface has some nice quality of life features, such as the different views for different members of our team.
    Incentivized
    Read full review
    Pros
    Automation Centre
    No answers on this topic
    Birdview PSA
    • Easy Projects has a really nice UI. It's really easy [to] work there and make our projects easy to follow.
    • Great support. A few times I had to talk with support about API connections and they answered me quickly and kindly.
    • It's stable. I cannot remember a day when Easy Projects' platform [was] down, so it's really STABLE.
    • Charts and reports are very easy to use
    Read full review
    Cons
    Automation Centre
    No answers on this topic
    Birdview PSA
    • Easy Projects has some problems when it comes to accessing the site via different methods/browsers. It is either very slow or never works on a tablet. It is not smart-phone friendly. And it stopped working for us in Firefox -- all we could use is Safari or Chrome (we are a Mac-based office).
    • Easy Projects' email notifications are overwhelming. I turned them off completely since I was getting messages every time one little detail was added or changed.
    • While the reports are great, they are somewhat hard to pull. It takes a lot of trial and error -- I would not say the reports are an "intuitive area."
    • The biggest by far is what we fondly call "the screen of death." When you mark the last open task associated with a job as complete, a screen pops up that asks if you want to close the overall job, as well. The "yes" field is pre-selected, so if you are overzealous and click through quickly, it automatically closes the job. I don't know why they think this feature is helpful. We have so many staffers that complain they suddenly can't find their open job -- well, it's been marked completed and goes into the archive.
    Incentivized
    Read full review
    Likelihood to Renew
    Automation Centre
    No answers on this topic
    Birdview PSA
    EP is great but could be better. EP has been a wonderful tool within our organization, it has helped us control expenses, resources, and the time needed to invest in each project, however when it comes to presenting reports and details it is a bit weak, there are more tools specialized in data visualization, and it would be good to make some kind of integration between EP and the other market alternatives
    Read full review
    Usability
    Automation Centre
    No answers on this topic
    Birdview PSA
    EP is easy to use and adaptable, its menu is intuitive and the design is pleasant.
    Read full review
    Support Rating
    Automation Centre
    No answers on this topic
    Birdview PSA
    In my personal experience, I only needed EP support once and the truth is that they attended me very well and very quickly, they helped me with what I needed, it was a question regarding the use of WebServices, they solved my doubt and then they contacted me another agent to verify that everything was resolved and if they could help me with anything else
    Read full review
    Implementation Rating
    Automation Centre
    No answers on this topic
    Birdview PSA
    I am really satisfied with the implementation of EP in our organization, since it is a very useful tool in our day-to-day work
    Read full review
    Alternatives Considered
    Automation Centre
    No answers on this topic
    Birdview PSA
    East Projects integrates with other financial systems such as NetSuite and Compass, which allows a great financial view into the existing and future projects and overall financial health of our resourcing. Other systems, such as Wrike and MS Projects, just focus on project/task management, whereas this is a one-stop shop. It also allows us to manage internal resources.
    Read full review
    Return on Investment
    Automation Centre
    No answers on this topic
    Birdview PSA
    • Increased team collaboration improved the results significantly, because we managed to reduce the amount of time wasted on unnecessary iterations, therefore reducing costs.
    • The reasonable pricing enabled us to enjoy the service we needed with with less impact on our budget than we've expected.
    Read full review
    ScreenShots

    Birdview Screenshots

    Screenshot of Resource ManagementScreenshot of Resource Simulation ToolScreenshot of Gantt ChartScreenshot of Kanban BoardScreenshot of Time TrackingScreenshot of Finance Management