Automation Anywhere vs. NeoCase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Automation Anywhere
Score 8.1 out of 10
N/A
Automation Anywhere, headquartered in San Jose, California, offers their robotic process automation (RPA) software.
$750
per month
NeoCase
Score 8.0 out of 10
N/A
NeoCase, headquartered in France, offers HR case management, employee self-service system, and employee knowledgebase to enterprises.
$100
per month
Pricing
Automation AnywhereNeoCase
Editions & Modules
Cloud-Only Starter Pack
$750
per month
Advanced Pack (Cloud or On-Premises)
Contact for quote
Neocase
$100.00
per month
Offerings
Pricing Offerings
Automation AnywhereNeoCase
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Automation AnywhereNeoCase
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Automation AnywhereNeoCase
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User Ratings
Automation AnywhereNeoCase
Likelihood to Recommend
8.1
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
9.7
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Availability
8.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.8
(0 ratings)
-
(0 ratings)
Online Training
8.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
8.0
(0 ratings)
-
(0 ratings)
Ease of integration
8.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
7.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
Automation AnywhereNeoCase
Likelihood to Recommend
Automation anywhere is well suited in most rule-based processes. It can manage high-volume transactions with accuracy and scale up quickly. It is very flexible in terms of integration and implementation. The bots can be scheduled, monitored and performance can be reported on a regular basis. It works well with most enterprise solutions.
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Works well as an employee self service solution as well as case management for report requests. Electronic forms and routing are limited but are somewhat effective, depending of the requirements.
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Pros
  • Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
  • I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
  • Its interface is very easy and user friendly.
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  • Neocase allows for case tracking and metrics reporting.
  • Neocase allows employees to search for answers in the knowledge base for quick resolutions to many of their needs.
  • Neocase significantly reduces the number of incoming phone calls and emails which disrupt our daily office routine.
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Cons
  • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
  • Automation Anywhere has no workflow design which is not making us to understand the process.
  • Automation Anywhere has no fit to size object cloning.
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  • There is room for improvement in how Neocase manages form creation - this is an area that could be of great benefit - electronic forms as opposed to paper would benefit many companies looking for paperless solutions.
  • Routing capabilities could be improved to allow robust routing of electronic forms for approval purposes (those requiring multiple approvers
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Likelihood to Renew
To continue enjoying the benefits of our productivity improvements and efficiency focus.
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No answers on this topic
Usability
On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended. The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
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No answers on this topic
Support Rating
Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
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No answers on this topic
Online Training
Perfect training from the online academy the software offers it for free
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No answers on this topic
Implementation Rating
Nothing in particular
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No answers on this topic
Alternatives Considered
Automation Anywhere is the most comprehensive, end-to-end automation platform out of the three. It offers a wider range of functionality than Blue Prism and UiPath. Its powerful features allow automation of complex tasks, creating smarter bots to streamline business processes. Automation Anywhere’s features are also very progressive, supporting web scraping and creating AI-driven automation capability. Additionally, it requires less redevelopment for updates than the other two options as its development platform is one of the most user-friendly designs available.

The choice of Automation Anywhere over the others was made due to its comprehensive features and progressive capabilities that will make our enterprise more efficient in automation functionalities. The large library of functions provided by Automation Anywhere makes it easier for us to find the right solution quickly, without having to develop extensive scripting knowledge if needed during projects.
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No answers on this topic
Scalability
Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
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No answers on this topic
Return on Investment
  • Customer satisfaction has increased. They are pleased with faster development and execution.
  • Cost internally for our company is heavy and the client doesn't bear the full cost for it.
  • We didn't need to train our staff a lot for this. Just a week of overview was enough to get started.
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  • Transition to Shared Service environment for 32 entities
  • Streamlined request management
  • User satisfaction
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ScreenShots