Automate.io vs. Zapier

Any information transfer between systems. They have a lot of different applications that integrate with their system, which saves a lot of tedious follow-ups.

If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.

Incentivized

• The bot config process is really easy and intuitive
• Their Tech Support is really helpful
• It works with almost all the tools i actually use
• It doesnt give me errors
• It interaction with tools apis is really good

Incentivized

• Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
• Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
• Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
• Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.

Incentivized

• Speed. Screens sometimes take a long time to load, and data lists occasionally load very slowly or not at all, requiring a refresh.

• Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
• Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
• Communication when support is actually needed basically doesn't happen

Incentivized

Excellent tool, offering excellent ROI.

Zapier is now very much an integral part of our business and we could not operate without it!

Incentivized

It is brilliantly superb.

The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).

Incentivized

Amazing customer service! You can schedule a time to chat through the issue or use the chat. I've used each method once and both times they understood my issue and helped me resolve it. They were very thorough and persistent in determining the issue and fixing it. For example, July 1 on a Google Form was showing up as January 7 in Monday.com due to formatting conversions. After trying multiple versions to fix it myself, I couldn't get it corrected. Abhijeet from Automate fixed my bot to ensure the date was being reflected correctly in Monday.com and was patient enough to wait for me to test it several times. Customer service makes all the difference when you run into an issue and happy to report this crew rates an A+

Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.

Incentivized

Make sure the person managing it knows APIs and Databases, so they can 'understand' what Automate does and offers. Without such conceptual understanding, Automate is too geeky. WITH such conceptual understanding, Automate is a Church Picnic easy.

• Automate.io is way more friendly and easy to use
• Zapier is more expensive
• Way too many errors
• Zapier Api interaction is not the best

Incentivized

We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.

Incentivized

• Saves me 1-3 hours of work every single day.
• Automating data entry has allowed me to keep a great visual record of numbers and customers in Google Sheets instead of relying on checking individual orders on Shopify or individual emails, etc.

• It has saved me the money in hiring an administrative assistant
• It also saved me the time it took to do these tasks
• It also allowed me to automate things that increased my lead generation
• It also allowed me to automate several processes

Incentivized