Automate.io vs. Jitterbit

Any information transfer between systems. They have a lot of different applications that integrate with their system, which saves a lot of tedious follow-ups.

Small to medium sized companies are great prospects for this product. It's pretty easy to set up, learn and maintain. You can scale it too, so start with an easy integration, learn the ropes and expand your usage. If you have fairly simply needs for a handful of fields and just one or two external systems to feed into Salesforce, this is the go-to product. If you're a larger company needing more complex integrations where extremely high reliability is needed and any downtime means revenue loss, you probably already have a different product in mind. Then again, you probably have an entire team that handles integrations and a data warehouse to support it!

Incentivized

• The bot config process is really easy and intuitive
• Their Tech Support is really helpful
• It works with almost all the tools i actually use
• It doesnt give me errors
• It interaction with tools apis is really good

Incentivized

• Ease of use - while being more technical is useful, you don't need to be a developer to use many of JItterbit's capabilities
• Customer Support - we have always had great responsiveness to any questions or issues encountered
• Reliability - Jitterbit has been extremely reliable with no major outages in the recent past

Incentivized

• Speed. Screens sometimes take a long time to load, and data lists occasionally load very slowly or not at all, requiring a refresh.

• Some of the more advanced transformation possibilities aren't exactly clear without a lot of digging. Very basic connections (e.g. map this field to this field) along with basic transformation scripts (e.g. multiply X * Y) are super easy. But I know there are a ton more features and functionality that I feel is somewhat buried in the product

Incentivized

Excellent tool, offering excellent ROI.

I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.

It is brilliantly superb.

Amazing customer service! You can schedule a time to chat through the issue or use the chat. I've used each method once and both times they understood my issue and helped me resolve it. They were very thorough and persistent in determining the issue and fixing it. For example, July 1 on a Google Form was showing up as January 7 in Monday.com due to formatting conversions. After trying multiple versions to fix it myself, I couldn't get it corrected. Abhijeet from Automate fixed my bot to ensure the date was being reflected correctly in Monday.com and was patient enough to wait for me to test it several times. Customer service makes all the difference when you run into an issue and happy to report this crew rates an A+

They have some of the best support of any software vendor that we use. They always get our issues resolved quickly

Make sure the person managing it knows APIs and Databases, so they can 'understand' what Automate does and offers. Without such conceptual understanding, Automate is too geeky. WITH such conceptual understanding, Automate is a Church Picnic easy.

• Automate.io is way more friendly and easy to use
• Zapier is more expensive
• Way too many errors
• Zapier Api interaction is not the best

Incentivized

Hands down, Jitterbit is more cost-effective than Informatica, either on-prem or cloud and the value only goes up from there. Reusability and ease of creation make in-house training simple and the end result is we leverage Jitterbit for much more than what we initially considered it for. Having used Oracle and TIBCO before as well, I find they are the tools of yesterday, not able to keep up in terms of functionality or price. Mulesoft would be a more relevant comparison, and I feel we lean on Mule far more than Jitterbit, but both tools have their place and their strengths (and weaknesses!).

Incentivized

• Saves me 1-3 hours of work every single day.
• Automating data entry has allowed me to keep a great visual record of numbers and customers in Google Sheets instead of relying on checking individual orders on Shopify or individual emails, etc.

• We moved from a product that was failing regularly (jobs were running long, some jobs would finish incomplete without any warning or info, etc) to Jitterbit - a very stable product if you give it the recommended server size it needs.
• It has made crafting solutions for data movement and transformation quick!

Incentivized