Automate.io vs. IBM Cloud Pak for Integration

Any information transfer between systems. They have a lot of different applications that integrate with their system, which saves a lot of tedious follow-ups.

We are always working on improving our brand - good customer care and efficient services are the roads to that. By picking IBM's AI automation, we are able to coordinate and connect processes around the company to deliver efficient services on store and online on our website. We've been able to seamlessly automate and digitize most of our operations.

Incentivized

• The bot config process is really easy and intuitive
• Their Tech Support is really helpful
• It works with almost all the tools i actually use
• It doesnt give me errors
• It interaction with tools apis is really good

Incentivized

• Test generation gives useful insights into missing tests before launching the bots.
• Open API files helps us understand what is running behind the scenes.

Incentivized

• Speed. Screens sometimes take a long time to load, and data lists occasionally load very slowly or not at all, requiring a refresh.

• Natural language processing needs more attention to have more flowing conversations.

Incentivized

Excellent tool, offering excellent ROI.

It is brilliantly superb.

Amazing customer service! You can schedule a time to chat through the issue or use the chat. I've used each method once and both times they understood my issue and helped me resolve it. They were very thorough and persistent in determining the issue and fixing it. For example, July 1 on a Google Form was showing up as January 7 in Monday.com due to formatting conversions. After trying multiple versions to fix it myself, I couldn't get it corrected. Abhijeet from Automate fixed my bot to ensure the date was being reflected correctly in Monday.com and was patient enough to wait for me to test it several times. Customer service makes all the difference when you run into an issue and happy to report this crew rates an A+

Make sure the person managing it knows APIs and Databases, so they can 'understand' what Automate does and offers. Without such conceptual understanding, Automate is too geeky. WITH such conceptual understanding, Automate is a Church Picnic easy.

• Automate.io is way more friendly and easy to use
• Zapier is more expensive
• Way too many errors
• Zapier Api interaction is not the best

Incentivized

• Saves me 1-3 hours of work every single day.
• Automating data entry has allowed me to keep a great visual record of numbers and customers in Google Sheets instead of relying on checking individual orders on Shopify or individual emails, etc.

• Achieving consistency across operations.
• IBM RPA provides bots to handle the micron tasks which are monotonous and boring.

Incentivized