Automate.io vs. Ellucian Ethos

Any information transfer between systems. They have a lot of different applications that integrate with their system, which saves a lot of tedious follow-ups.

We live in the world where one system cannot solve all of your business problems, because of that we want to make sure that information is exactly the same across multiple systems and Ethos allows this to happen. Your identity and everything related to you will be exactly the same in all systems across the board. With cloud solutions coming up at the speed of light, it is imperative that every solution you acquire has accurate data in order to be efficient and cost-effective.

Incentivized

• The bot config process is really easy and intuitive
• Their Tech Support is really helpful
• It works with almost all the tools i actually use
• It doesnt give me errors
• It interaction with tools apis is really good

Incentivized

• Ethos Integration obfuscates database access from the developers and functional users.
• Ethos Integration provides common-denominator data model between different systems on campus.
• Ethos Integration has good management tool - API Management Center.
• Ethos Identity allows easy federated access with our Shibboleth IDP provider.

Incentivized

• Speed. Screens sometimes take a long time to load, and data lists occasionally load very slowly or not at all, requiring a refresh.

• It is expensive
• Getting Ellucian Ethos does not mean you get all functionalities, other modules like workflow and analytics have to be purchased separately
• Takes a while to set it up

Incentivized

Excellent tool, offering excellent ROI.

It is brilliantly superb.

Amazing customer service! You can schedule a time to chat through the issue or use the chat. I've used each method once and both times they understood my issue and helped me resolve it. They were very thorough and persistent in determining the issue and fixing it. For example, July 1 on a Google Form was showing up as January 7 in Monday.com due to formatting conversions. After trying multiple versions to fix it myself, I couldn't get it corrected. Abhijeet from Automate fixed my bot to ensure the date was being reflected correctly in Monday.com and was patient enough to wait for me to test it several times. Customer service makes all the difference when you run into an issue and happy to report this crew rates an A+

Support from Ellucian for Ethos Integration was generally good. The help in building Ethos was adequate, and resolving issues were handled professionally. However, for Ethos Identity module, the support in building the cluster failover architecture was lacking. After over a month of open engagement, the issue still has not been resolved.

Incentivized

Make sure the person managing it knows APIs and Databases, so they can 'understand' what Automate does and offers. Without such conceptual understanding, Automate is too geeky. WITH such conceptual understanding, Automate is a Church Picnic easy.

• Automate.io is way more friendly and easy to use
• Zapier is more expensive
• Way too many errors
• Zapier Api interaction is not the best

Incentivized

The integrations with Banner and other systems are currently done by home-grown systems.

Incentivized

• Saves me 1-3 hours of work every single day.
• Automating data entry has allowed me to keep a great visual record of numbers and customers in Google Sheets instead of relying on checking individual orders on Shopify or individual emails, etc.

• Our ROI is nonexistent at this time as we are still implementing. However, the minimal cost signifies that it will be a significant help.

Incentivized