Autodesk Docs vs. Epicor ECM

Since my favorite feature is that it brings everyone together, I find it appropriate to interpret it from this perspective. The platform created for all project stakeholders to work together in real time helps increase project efficiency, reduce errors and minimize delays. It creates real-time data, analysis and reporting that will ensure increased and high project performance, which is a quantitative contribution to project management.

Incentivized

It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.

Incentivized

• It helps the design team carry out projects more efficiently by facilitating access to up-to-date documents
• It provides the opportunity to share, edit and collaborate on project documents in the cloud environment.
• It supports remote working and eliminates the need for employees to be together for the project or even be in the same city or country.

Incentivized

• Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
• We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
• The functionalities are straight forward, so it is not hard to use the docStar system.

Incentivized

• It is a bit expensive for small construction companies or project offices, and it is more difficult to reach, especially for countries with high exchange rates such as Turkey.
• It cannot integrate with other non-Autodesk software we use within the company.
• Being dependent on the internet is a problem. Of course, I know that being cloudy requires internet, but it may be an advantage to at least keep the used files in its own memory for a while.

Incentivized

• The procedure to save documents is cumbersome -- too many steps.
• The naming process is not intuitive.
• Emailing large documents from DocStar can be impossible -- if a document is large, we sometimes are unable to email it from DocStar.
• Customer support has not been good. Training is confusing, and even after training sessions, we do not fully comprehend how to use the software.

Incentivized

Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.

Incentivized

Briefly evaluated Veeam before settling on new DMS that had these features. That product looked outstanding, but couldn't justify the duplication of costs for similar results. Did not get a lot of chance to use it, but the mobile availability to access the console looked great and easy to use.

Incentivized

• We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.

Incentivized