Authorize.net vs. Paytm

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Authorize.net
Score 7.9 out of 10
N/A
Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.
$25
monthly gateway
Paytm
Score 8.0 out of 10
N/A
Paytm is a mobile payment processing app from Indian company One97 Communications.N/A
Pricing
Authorize.netPaytm
Editions & Modules
All-in-One Option
25 & 2.9% + $0.30
monthly gateway/per transaction
Payment Gateway Only
$25
monthly gateway
No answers on this topic
Offerings
Pricing Offerings
Authorize.netPaytm
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Authorize.netPaytm
Features
Authorize.netPaytm
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Authorize.net
-
Ratings
Paytm
6.4
Ratings
13% below category average
Fraud Detection00 Ratings6.00 Ratings
API or SDK00 Ratings6.50 Ratings
Recurring Payment Support00 Ratings7.00 Ratings
Billing and Invoicing Support00 Ratings7.00 Ratings
Global Support00 Ratings5.50 Ratings
Payment Form Acceptance00 Ratings6.50 Ratings
Best Alternatives
Authorize.netPaytm
Small Businesses
Apple Pay
Apple Pay
Score 9.3 out of 10
Apple Pay
Apple Pay
Score 9.3 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.3 out of 10
Apple Pay
Apple Pay
Score 9.3 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Authorize.netPaytm
Likelihood to Recommend
8.4
(0 ratings)
7.5
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
8.0
(0 ratings)
Performance
-
(0 ratings)
7.0
(0 ratings)
Support Rating
5.0
(0 ratings)
-
(0 ratings)
Configurability
-
(0 ratings)
8.0
(0 ratings)
Ease of integration
-
(0 ratings)
8.0
(0 ratings)
Product Scalability
-
(0 ratings)
7.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(0 ratings)
User Testimonials
Authorize.netPaytm
Likelihood to Recommend
Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
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Paytm is extremely well suited for lunch reimbursements and for paying road tolls. Paying road tolls is so easy using a Paytm money balance. loading money takes less than a minute. Lunch reimbursement amounts are directly transferred to Paytm wallet and these can be used in thousands of places. Paytm can improve its eCommerce portal and simplify the KYC process. Also, the app is a bit cluttered as of now. There is scope to make the app more modern and simple.
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Pros
  • All payments are automatically sent straight into bank account almost instantly!
  • Is a reliable and secure payment processing company with robust security protocols to help against chargebacks.
  • It has very good compatibility with wordpress plugins such as woo-commerce or gravity forms.
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  • You can use Paytm to purchase from a selection of common items to luxurious items.
  • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
  • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
  • Gifts - You can send gifts to your loved ones using Paytm.
  • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
  • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
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Cons
  • The lack of data portability is a big issue for me.
  • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
  • Their customer service is not up to the mark. You can get stuck if you need any help from their end.
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  • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
  • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
  • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
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Likelihood to Renew
Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.
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Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.
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Usability
Except for some of the back of the house issues with settings the overall usability was great
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Paytm is highly usable due to its wide range of services, seamless payment structure and user friendly UI support.
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Reliability and Availability
No answers on this topic
Planned outages & downtime window
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Performance
No answers on this topic
Slight improvements required
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Support Rating
I have no experience directly with the support offered by Authorize.Net.
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Need slight improvement on issues TAT
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Alternatives Considered
We had previously used SAGE and Transaction Express. We've also explored Stripe, Amazon Pay, and Apple Pay as parallel payment options. In every situation, Authnet has better rates with fewer strings attached. It has also proven to have a significantly rich API which is a must-have for any solution we implement.
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When I inquired about payment gateway I found lots of platforms but all have differences. When I compared with Razorpay I found that Razorpay takes fix 2% charges for all types of payments received on your account while Paytm takes max 2.5% charges for Prepaid card and 0 for UPI and Rupay cards. Razorpay takes 2 days to settle the amount in your account where Paytm settles the amount in your bank account next day by morning.
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Scalability
No answers on this topic
Easy to integrate
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Return on Investment
  • Lets us charge cards so we can get paid on time, every time.
  • It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.
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  • It decreased checkout time for the user which allowed us to increase user experience.
  • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
  • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
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ScreenShots